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This app has helped out A lot and the service is very help I have yet to have a hard time to where I have not been able to find a product to fit my needs
We're glad to know that! Our help and services is available to you 24/7. Just chat or message us thru support@spocket.co if you have any questions or if you need any help.
Their customer service is very good. They help you in every way. Especially Erwin and Kim, but I do not know if I will continue with my shop...because of various reasons. not because of them. But if you decide to use this app, you should know that they do all their best to help. Thank you!
Thank you for your kind words and for mentioning some of our Customer Support representatives. You are correct; Erwin and Kim always goes above and beyond. We'll be sure to pass along your compliments! Please contact us if you have any questions or concerns. - Irene
awsome verry good app recmed it a lot us base love iand will recmed it to family and friends hop you like it too
Thanks for the recommendation! We also hope that your family and friends also like using Spocket too. We appreciate the love!
This app just makes drop shipping so easy. The way that the interface is so simple and everything just smooths together flawlessly.
Amazing! We are happy to know you love the experience with the app. This is really easy to navigate and beginners will have a smooth start with their store adding our products. We are looking forward to assisting you again soon! - Irene
Very fast response from customer service !! you get the information needed with documents too, a special thank for Jam
Thank you for posting your positive review. At Spocket, we value your time and always strive to provide fast and efficient service. We are so pleased to hear that assistance was provided in a timely manner by Jam. We look forward to assisting you again soon. -Erwin
I was trying to juggle between two accounts and Lorena helped me setup one final account and also helped me with transfer of my paid plan. It was very confusing in the beginning however the support system is quick and easy.
We're happy you are having a good experience so far. Our support is always available whenever you need us! Reach out to us at support@spocket.co anytime! Thank you! - AJ
They do nothing! 7 of 20 orders not fulfilled,it is 35%!After 10 days says"order is not fulfilled". Edit: They said they will remove the supplier which is underperforming. But They didn't!
We would like to apologize for this experience! We’d like to assure you that at Spocket, the only aim is to provide world class service to our customer across the globe. Now while our overall order processing rate is at 98%, issues do arise from time to time. But what sets Spocket apart from all the others, is our ability to identify these issues and work on them to continually make Spocket better as we grow.
My experience with Spocket has been very positive. I would highly recommend Spocket. The interface is easy to use and the products are amazing.
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love Spocket. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
It is nice to be able to register products very easily and quickly. It's nice to be able to register products very easily and quickly. What's a bit disappointing is that the retail price I sell is unstable and that the registration of premium products is limited. It is generally a convenient system to use.
Thanks for letting us know! We are happy to know that you find our system convenient to use as we intended. Our suppliers are actually required to provide 25-35% profit margin on the retail prices that they list on their products. If you feel that the products you are selling from them does not meet this standard, please reach out to us at support@spocket.co and we'll gladly reach out to the supplier about it and take the appropriate actions necessary. We want to make sure you have enough room for profit for each product on Spocket. Thank you for being with us!
"Spocket has been an absolute game-changer for my dropshipping business. The platform's user-friendly interface and seamless integration with Shopify have made product sourcing and order fulfillment a breeze.
Awesome! Thanks for letting us know how Spocket has helped you start your business. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail