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So far all good, some delay with one supplier but ErwinSpoket customer support help me a lot with it. I will continue working with them.
Hi there! Thanks for your kind words. Our Customer Support team is definitely always available if you need assistance! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Prinz from the CS Team was awesome - walked me through the situation, very responsive/knowledgable, and resolved my issue quickly - appreciate it!
Hello The Emporium Matrix! Thanks for sharing your positive review of Prinz's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I had my issues done fast with Erwin he helped me resolve them in no time .
He is a keeper .
I super recomand the app and also him !
Enjoy building your Empires with the team ! XOXO
Hello Dragon Pheonix Empire by SEA! Great! We are very happy to know you are satisfied with the service provided by Erwin. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I got very helpful support from Eleanor who has the patience to help me understand all the information. Thank you for your support!
Hello BUY FROM THE BEST! Thanks for the wonderful feedback! We are glad Eleanor was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Very user friendly platform. Streamlined processes. I recently used customer support and they were prompt and guided me through the process of correcting my billing issue. Very much appreciated
Hi Dark Horse Project! Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by our Team! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Jennie in customer support was very responsive and helpful!
Hi AccessoryFlair! Thank you for your review. Our entire Customer Support team at Spocket, especially Jennie is very happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Trusted site for small business, I just signed up with Spocket for Shopify store. I hope you give them trail
Cool! We are happy to know that you found Spocket that will fit your needs in your Shopify online store. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I've used Spocket long time ago when i was in Gulf, and now I'm gonna use it again in Europe. Platform is little bit changed but my trust on Spocket is still the same and hope it'll take me to the next level.
Hi there! We are glad you love the experience and for choosing Spocket again! It's our pleasure to be of your service! 🧡 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I just started with Spocket, and i can recommend for all new sellers to use this fantastic app. I expect lots from this.
Hello there! Welcome to Spocket! We are happy to know that you are enjoying your experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I love Eleanor from customer support. While all of the support members have been great, she has been above and beyond. I had a very complicated situation, and she managed to stay with me through it -and ultimately, help me resolve it. She was polite, professional, and expert in figuring out the issue. It is customer support like Eleanor that makes me keep confidence about using Spocket. That said, I wish you would allow for multiple stores per one account, even if you charge a fee for this...it is very complicated to have multiple accounts so I can sell to both amazon and shopify, for instance. thanks!
Thanks for your feedback! It gives us much pleasure to know that you love service. We are glad Eleanor was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby