Rezensionen (5.403)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 10 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
Bearbeitet am 23. November 2023

So far all good, some delay with one supplier but ErwinSpoket customer support help me a lot with it. I will continue working with them.

DV Clothes
Vereinigte Staaten
7 monate mit der App
Spocket hat geantwortet 14. August 2023

Hi there! Thanks for your kind words. Our Customer Support team is definitely always available if you need assistance! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

13. November 2023

Prinz from the CS Team was awesome - walked me through the situation, very responsive/knowledgable, and resolved my issue quickly - appreciate it!

The Emporium Matrix
Vereinigte Staaten
3 monate mit der App
Spocket hat geantwortet 16. November 2023

Hello The Emporium Matrix! Thanks for sharing your positive review of Prinz's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Bearbeitet am 26. Oktober 2023

I had my issues done fast with Erwin he helped me resolve them in no time .
He is a keeper .
I super recomand the app and also him !
Enjoy building your Empires with the team ! XOXO

Dragon Pheonix Empire by SEA
Rumänien
6 monate mit der App
Spocket hat geantwortet 29. Oktober 2023

Hello Dragon Pheonix Empire by SEA! Great! We are very happy to know you are satisfied with the service provided by Erwin. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

2. November 2023

I got very helpful support from Eleanor who has the patience to help me understand all the information. Thank you for your support!

BUY FROM THE BEST
Irland
Etwa ein monat mit der App
Spocket hat geantwortet 4. November 2023

Hello BUY FROM THE BEST! Thanks for the wonderful feedback! We are glad Eleanor was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

23. Oktober 2023

Very user friendly platform. Streamlined processes. I recently used customer support and they were prompt and guided me through the process of correcting my billing issue. Very much appreciated

Dark Horse Project
Vereinigte Staaten
4 monate mit der App
Spocket hat geantwortet 25. Oktober 2023

Hi Dark Horse Project! Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by our Team! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

26. Dezember 2023

Jennie in customer support was very responsive and helpful!

AccessoryFlair
Vereinigte Staaten
Etwa 2 monate mit der App
Spocket hat geantwortet 30. Dezember 2023

Hi AccessoryFlair! Thank you for your review. Our entire Customer Support team at Spocket, especially Jennie is very happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

20. August 2023

Trusted site for small business, I just signed up with Spocket for Shopify store. I hope you give them trail

Pet Care Chicago
Vereinigte Staaten
5 monate mit der App
Spocket hat geantwortet 23. August 2023

Cool! We are happy to know that you found Spocket that will fit your needs in your Shopify online store. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

7. August 2023

I've used Spocket long time ago when i was in Gulf, and now I'm gonna use it again in Europe. Platform is little bit changed but my trust on Spocket is still the same and hope it'll take me to the next level.

NEMS | UK Shop
Vereinigtes Königreich
3 monate mit der App
Spocket hat geantwortet 11. August 2023

Hi there! We are glad you love the experience and for choosing Spocket again! It's our pleasure to be of your service! 🧡 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

25. November 2023

I just started with Spocket, and i can recommend for all new sellers to use this fantastic app. I expect lots from this.

My Store
Österreich
29 tage mit der App
Spocket hat geantwortet 28. November 2023

Hello there! Welcome to Spocket! We are happy to know that you are enjoying your experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

30. November 2023

I love Eleanor from customer support. While all of the support members have been great, she has been above and beyond. I had a very complicated situation, and she managed to stay with me through it -and ultimately, help me resolve it. She was polite, professional, and expert in figuring out the issue. It is customer support like Eleanor that makes me keep confidence about using Spocket. That said, I wish you would allow for multiple stores per one account, even if you charge a fee for this...it is very complicated to have multiple accounts so I can sell to both amazon and shopify, for instance. thanks!

Eco Kitty
Vereinigte Staaten
17 tage mit der App
Spocket hat geantwortet 2. Dezember 2023

Thanks for your feedback! It gives us much pleasure to know that you love service. We are glad Eleanor was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby