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This platform is worthless. They do not have any hot selling items that can be sourced in the USA with fast shipping. They take too long to process orders for them to be shipped out efficiently. The upgrading plans are just a money grab. Even at the highest level plan the items are still not hot selling products. The have a less than 25 items per category that are deemed "Premium". Most of the items are Drop Shipped off of Aliexpress at a higher cost price compare to this platform. I have done my research and can say that this platform is a complete waste of your time to even try out.
Thank you for sharing your feedback and opinion. We understand and we respect your personal experience. We're sorry to hear it did not work out as you wanted or expected but we're still more than willing to do what we can to help you choose the products you need and help you make those sales.
We believe that each and everyone of us have different wants and needs especially in the business aspect and as we do have over a million products active and thousand of suppliers on board, it can sometimes be overwhelming to find the products we want which is why we offer 24/7 support to make sure you get the help you need, when you need it. Our apologies if there was any misunderstanding regarding our plans as they were designed to adapt to one's needs of how many products they want to push. As we mentioned, what you see in the platform (even in our basic plan) is what is available for importation so users can see the products first before even signing up for any plan. Please know that we are still here for you and you will always be welcome with us so don't hesitate to reach out to us at support@spocket.co anytime! We wish you all the best in your future endeavors! -John
Love the app, good quality products at a great price. Had issues with my store. Customer service was great and took the time to help me transfer to a new store. Response was quick and knowledgeable.
Thank you so much for your kind words! Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. It is our pleasure to be of your service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co -Abigail
THIS IS THE BEST DROPSIPPPING AAP I THINK WHICH IS CONTAIN MULTI FUCTIONAL AND PRODUCT SETION ALL THE BEST TEAM
It's great to hear you enjoyed Spocket! We are dedicated to making our app the best it can be for you! Please contact us if you require assistance. Have a wonderful day! - Erwin
This is so good and esay to find a good product and very helpful and knowleged supporter like Spencer.
Thank you for your review! We’re pleased that Spencer was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
very good muy buena la app muy facil de configurar la recomiendo, envios muy rapidos y comodos,de facil interaccion,y muy biena extencion para aliexpress
¡Gracias! Hicimos que Spocket fuera muy fácil de usar para su conveniencia. ¡Nos alegra tenerte con nosotros!
Thank you! We did make Spocket very easy to use for your convenience. We're glad to have you with us!
Scammy! Good concept but very bad execution.
Oberlo is a million times better plus it's totally free for up to 500 products! This is $49 a month and product prices are too high.
Their "Wholesale" prices and shipping often add up to higher than suggested retail with slim profit margins, if any. There are no reviews on products or any of the suppliers. They still have a lot of work to get it where it needs to be imo. Maybe they need the cash from the trapped annual subscribers!
BEWARE if you sign up for the annual plan there are no REFUNDS whatsoever. Knowing what I know now I would have rather lost $49 for a month than paid $348 for the year and realized it was not for me after a month. And it constantly tries to get you to upgrade to the Empire Plan for $828 - so annoying!! My issue is finding good products to sell - I found a good seller but they don't ship to the U.S from Canada - well forget that...helloooo?! SO MANY of the other goods can be sourced for much less elsewhere or the consumer can buy it often for half the price with a simple Google search. Otherwise there is a really limited inventory with the smaller sellers (like they only have size small and XL or they have 10 pieces of something). They say the advantage is they automate the process. Well well and good but if there is no merchandise I can sell there is nothing to automate. There are also no reviews on the products or sellers.
Concept is good but they have quite a ways to go. Only good thing has been their customer service which is always responsive and helpful but alas their hands are tied by management. Too bad they have to lure people into the annual plan (comes to 'ONLY' $29/month vs $49/month) to get them to stay a customer. In hindsight would have rather spent that money on advertising. Caveat Emptor.
Update: I checked out Grey Zeus since I had received an email from Spocket about them as a new US supplier. I am desperately trying to find something usable to sell but spending FAR TOO LONG on it with no success! So as one example their simple Kara Tank Top is $25.50 wholesale (twice as much as I would spend myself as a consumer) and shipping is $10 for a little tank top that weighs nothing. Total = $35.50 and the recommended Sales Price is $34? So I'm negative before even marking anything up! For a 30% profit margin that tank would have to sell for $48. And so on with all their products - does anyone even look at this to see that it makes any sense at all or the suppliers put anything they want and charge any price for shipping or otherwise? Far too many products have a higher wholesale price than is available retail with a simple Google search. I just don't get it!
And I'm even afraid that anyone buys anything I have listed from Spocket as I hear there are too many fulfillment issues with suppliers.
We appreciate you taking the time to leave us a feedback about your experience. We apologize if you’re experience has not been up to par with what you expected with Spocket. Rest assured that are only goal is to provide you only with the service that we promise to deliver and that we aim to improve the overall customer experience that you get from us. We’d love to discuss this experience of your more, you can reach out us at support@spocket.co and we’ll be here to assist you right away.
Vash helped me better understand the concept of the companies dropship plans and answered all my questions about the whole overview. thank you again. Can't wait to use this company.
Lovely! Vash is happy to hear your feedback. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
I’m brand new to this company but so far it’s really cool. I’m excited for all the inventory in my store and can’t wait to keep selling cool products. Definitely a really great way to make extra money.
Glad to have you with us! Happy to hear you are enjoying Spocket so far. We wish you the best your drop shipping business!
Great service and effort to deliver on time.
Hi Ye Hagibbor Store! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
It's cool. I mean, I can do stuff with it. I like the items. I really don't know what else to say, it's functional. I mean, it's cool. It's not something that will blow you away, but it gets the job done.
We appreciate your feedback! We'll work harder to make your experience with us amazing. Thank you for choosing Spocket!