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Spocket is a very easy-to-use app compared to some of the other apps I have tried!
More importantly, the support structure is in place when you have an issue. I contacted Spocket about a technical issue and Lorena was fantastic, responsive, talked in simple terms, was happy to try various approaches and ultimately resolved my issue.
Having a great app is no good if the customer service is poor; however, Spocket has well-trained and quick-responding agents. Well done, Spocket & Lorena!
Awesome! Thanks for your feedback and we're glad your concern was resolved professionally. Lorena will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
its super nice and easy help me a lot im recomend to every bady to used oooooooooooooooooooooooooooo
Thanks for your feedback! It gives us much pleasure to know that you love Spocket and that we were able to provide you with the assistance you need. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I liked it. hope that I will sell something and that you will help me out for this. I like this site for now. Hope that everyone will be happy with how I do here. Much lucky for everybody!!
You can count on us to help you out! Our customer service team is always ready and willing to do their best to assist however they can. We're happy to have you with us! Thank you for choosing Spocket!
great helpful app and I'm starting to learn it gets easier and guides you along so far so good we will see the result
Hi there! Thanks for your kind words. We are glad you like your experience. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin
The app is unfortunately not great. Several issues occur at every step, from importing products to simply browsing their product library or paying for the orders: cache needs to be cleaned endless numbers of times, product library crashes often, only credit cards are accepted (not debit) and this is not said anywhere until you discover it at the checkout for the first order. Assistance takes days to solve the easiest issues, apart from the amazing Prinz who is always super quick and effective. Thank you Prinz!
Thank you for your feedback! We’re pleased that Prinz was able to provide you with exceptional service. We are also very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
i used this app and its help me alot with my store , its so easy to use this ! i love it i love it it
We love having you here in Spocket. Thanks for showing us some love!
Great Service so far, so good.Cant really complain much since I just downloaded it but all products look fairly high quality and there are great product images.
Thanks for your feedback! It gives us much pleasure to know that you love Spocket and our products. Your kind words encourage us to continue doing our best! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Not the best for dropshipping clothing. I worked with a Spocket supplier who ended up having low quality products and using product images that didn't match what my customers actually received. If you're in a clothing niche you might as well save yourself the subscription fee and dropship directly from the supplier for free.
We're so sorry to hear about that! We don't tolerate any suppliers that may mislead our customers. We would love to hear more details about this concern so that we can take appropriate actions. Please do reach out to us at support@spocket.co and we'll gladly look into this and rectify it as soon as possible. Thank you for letting us know!
seems good. nice products. but would be better if you could filter for eu products only. dsadly it only works by country.
We value your feedback! You can expect significant improvements to all of our features, particularly the search option. We hope that our next updates will improve your experience! Thank you for making use of Spocket! - Erwin
me pregunto si esta app se puede usar en Chile. La instale pero no estaba segura del proceso por lo que la desinstale
¡Hola! Definitivamente puedes usar la aplicación Spocket en todo el mundo. Contamos con varios proveedores que pueden enviar sus productos a Chile. No dude en chatear con nosotros o enviar un correo electrónico a support@spocket.co para obtener más ayuda. -Erwin
Translate: Hi there! You can definitely use the Spocket app all over the world. We have various suppliers that can ship their products to Chile. Feel free to chat with us or email support@spocket.co for further assistance. - Erwin