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Very easy to use interface with awesome products
Wow, thank you so much for your wonderful review! We're thrilled that you found our interface easy to use and loved our products. - Erwin
My experience with Spocket is excellent. The APP is intuitive and importing products is very easy and they have a variety of premium products. Customer service is great.
Hello Relax and Wellness! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Regarding Spocket, first of all I have to praise Leah for the support she gave me today as far as answering the questions I had. She answered all of my questions without hesitation, and also gave me additional information about my account just to keep me informed as to how Spocket operated.
I really enjoy Spocket and the products they have to offer. Thank you ! And thank you Leah, keep up the excellent work!
Hello there! Amazing! We are happy to know you love the experience. We are proud Leah was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
So far everything has been working as it should. They have a huge selection of items to choose from and the integration to my website has been very easy. Customer service is always available too.
Thanks The Fashion Tree! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best service you can use for dropshipping and rest assured that we'll keep on striving. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Great stuff
Thanks for the great feedback! We’re glad you think so. If you have any more thoughts or need assistance, feel free to let us know. We’re here to help! - Eleanor
I would recommend this app to others because they(customer service team and Leah in particular) try hard to accommodate or resolve any issues that a store owner would have. They are prompt in their response and will keep you informed when more time is needed to resolve an issue. Thank you Spocket.
Hello KRFashions! Thanks for your feedback! We’re truly grateful for your comments about our Team and Leah and will make sure we share your compliments with her! She will be very happy! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Spocket didn’t meet my business needs just yet as more choices needed for my type of business. But I found the ease of use with Shopify, the ability to pause and reactivate, then cancellation ( hopefully not for long)!, all features very useful. I needed support and Lorena helped me immediately. I hope to be back
Hi Odlum and Chica Pet Products!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Lorena. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
It works like a charm
Thank you for the great feedback! We’re thrilled to hear that it works like a charm for you. Our goal is to provide a seamless and effective experience, so it’s wonderful to know we’ve achieved that. If you have any questions or need further assistance, feel free to reach out. Thanks for your support! - Eleanor
I can no longer work with this company. I had, for the third time in a row, an order come in for a product that doesn't exist but yet still showed in stock on my website. I paid for a whole year as an annual, I'm hoping I can get something back.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Great service and support
Thank you for your feedback! We're delighted to hear that you're pleased with our service and support. We strive to provide the best possible experience for our users, and we're here to help whenever you need assistance. If you have any questions or require further support, please feel free to reach out to us.
Happy Spocket-ing!