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I have had great support from the online chat conversations when setting up two accounts with spocket.
Thank you so much for sharing your customer support experience. We can assure you that we will be consistent not just in delivering the best service but also being your business partner. Thank you for your trust! - AJ
Leah and everyone here is great Leah will answer all questions and guides you through all dropshipping. All questions you may have she answers. I'm new here and she's helped me with alot. She's very knowledgeable and quick on her job and what she does with Spocket dropshipping is wow.
We appreciate the feedback! Learning is a part of the process and we're here to help you reach your goals. You're always welcome so don't hesitate to reach out to us anytime you need help! Thank you for choosing Spocket! - Irene
This platform is worthless. They do not have any hot selling items that can be sourced in the USA with fast shipping. They take too long to process orders for them to be shipped out efficiently. The upgrading plans are just a money grab. Even at the highest level plan the items are still not hot selling products. The have a less than 25 items per category that are deemed "Premium". Most of the items are Drop Shipped off of Aliexpress at a higher cost price compare to this platform. I have done my research and can say that this platform is a complete waste of your time to even try out.
Thank you for sharing your feedback and opinion. We understand and we respect your personal experience. We're sorry to hear it did not work out as you wanted or expected but we're still more than willing to do what we can to help you choose the products you need and help you make those sales.
We believe that each and everyone of us have different wants and needs especially in the business aspect and as we do have over a million products active and thousand of suppliers on board, it can sometimes be overwhelming to find the products we want which is why we offer 24/7 support to make sure you get the help you need, when you need it. Our apologies if there was any misunderstanding regarding our plans as they were designed to adapt to one's needs of how many products they want to push. As we mentioned, what you see in the platform (even in our basic plan) is what is available for importation so users can see the products first before even signing up for any plan. Please know that we are still here for you and you will always be welcome with us so don't hesitate to reach out to us at support@spocket.co anytime! We wish you all the best in your future endeavors! -John
Great and Super Helpful Customer Service Reps! It took maybe an hour but, my customer service rep figured out my issue with facebook Ads and helped me get it fixed! So happy i finally have it up and running!
Thank you for taking a moment to share your experience at Spocket. Our team is so glad to hear that you are happy with the assistance provided. We look forward to seeing you again soon. - Erwin
I HAVE HAD A GREAT EXPERIENCE SETTING UP MY STORE AND PRODUCTS. I DEFINITELY RECOMMEND USING SPROCKET TO EVERYONE THAT I KNOW. THEY OFFER ALOT OF PRODUCTS AND EASY PUSH TO YOUR STORE. JUST CONNECT YOUR ECOMMERCE STORE AND PUSH HIGH QUALITY PRODUCTS. THIS IS MY FIRST ECOMMERCE STORE AND THEY MADE IT EASY TO SET UP. THANK YOU SPROCKET.
We are glad you decided to use Spocket after creating your Shopify store. Spocket is indeed very simple and easy to use with lots of products you can choose from. Feel free to reach out to us if you need assistance! - Erwin
Shopify is an excellent choice for businesses looking to launch or expand their online store. Its ease of use, versatility, and scalability make it a top choice among e-commerce platforms.
Thanks for your feedback! We are glad to hear that you are using Spocket app on your Shopify store for quality products. Rest assured that we are bringing in more suppliers you can choose from! We are available 24 hours if you need help - Irene
I recommend any drop shipper, whether a beginner or a professional, to use Spocket. They are true professionals, both for their products and their customer service. They got professional customer service, especially the one called Ria. Thank you Spocket
Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Ria. - Erwin
This is the BEST App I have seen until now. It has everything that anyone needs to do dropshipping and make a successful online store.
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best app you can use for dropshipping, and rest assured that we'll keep on striving. Have a wonderful day! -Mhike
amazing wonderful it makes everything so much easier than you can believe this is the way of the future
Let's look ahead in the future together! We're with you all the way! Thank you for choosing Spocket!
Looks really good so far, hope it helps boost my busines.
Spocket will surely be a great help to boost your business! We are more than happy to help however we can. Just reach out to us at support@spocket.co and we'll be sure to assist you!