Spocket: US & EU Dropshipping

Edrielle & Russel were terrific customer service reps! Edrielle helped me make a critical decision for my business as I was having some challenges with the results of exploring various apps and platforms previously. She took the time to confirm various details which helped me make the decision to go forward with Spocket. I am so excited to try Spocket and Russel helped confirm details so I could go forward with various aspects of sign up. Thank you Edrielle, Russel and Spocket!

Erwin was very helpful with providing insight on certain products available in your inventory database. He helped me better understand the reasoning behind a few details which were not obvious to me and which will help me pass on that info to my customers if ever needed so I have that info on hand. Thank you Erwin!

Ria was very helpful at identifying and clarifying various critical details essential for successful payment processing and fulfilling order processes. The info she provided was pivotal for preventing any issues and enabled me to work within the terms of payment for order processing in a successful manner for small business starting a drop shipping component. Thank you Ria and Spocket! Your customer support is phenomenal!
Edrielle once again has helped me greatly! She has been by my side helping me navigate the Spocket platform!
Russel once again was really patient and thorough when helping me out with all pricing inquiries. Thank you!
Spencer was great at helping confirm what I was able to revise and customize in product descriptions so I do not break any connection between my store and the products on Spocket.
Edrielle consistently delivers thoughtful and conscientious details, advice and feedback on all of my concerns to assure I have what I need to move forward.
Alleighna is a consistently great customer service rep. Every time she has been considerate, kind, helpful and has gone out of her way to make sure that my concern is resolved. She has once again helped me greatly at a time where I really needed it. Thank you so much Alleighna! Thank you Spocket management as well!

First Spocket offers me an excellent selection of products from reliable US and EU suppliers, Its seamless integration with Shopify has streamlined for my own dropshipping operations, boosting efficiency and sales.

Easy to use and wide range of available products

Good products and easy to use, I'm enjoying using them and recommend them to anyone just starting out

Spocket is an easy-to-use site with great customer support! I appreciate the quick response to questions. Thanks!

We use this app to fulfill orders for our customers. Even when in need of customer support it has been a very smooth experience. All of them are very kind and respond super quick finding solutions that make us and our customers very happy.
We truly recommend them.

I like it. I love that they make things so easy. The Customer Service is excellent.

This app is amazing. I not only love the fact that there are suppliers that are from the US which means shipping is faster, but also love the quality of suppliers it provides. I made my very first sale thanks to Spocket and it was an amazing feeling.

Research Stage- Alleighna was amazing! She offered to compile a list of suppliers that would meet my needs. She was SPOT on! It was obvious that she listened to my concerns and needs. I received a list of suppliers that matched the quality and style I was looking for. Some actually exceeded my expectations. I love the 24/7 chat and quick response time. I appreciate the customized responses rather than generic scripts. It made me feel heard and important. I hope the service continues to wow me. UPDATE: Spocket's support has been awesome! I've worked with several reps, but mostly Alleighna. Alleighna's follow up and follow through is top notch. What I appreciate most about her support is that she takes the time to understand what I truly need and addresses it. I was in the process of doing a complete over-haul of my store, which could've been scary and stressful, but Spocket/Alleighna came through every time. Thank you!
Ria did a great answering my questions. Thank you.

So far So good. Customer service is great when I'm talking to a human. Thank you very much