Arvostelut (6 175)
Tarkenna
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Luokituksen mukaan
Very fast, efficient, VERY HELPFUL support!
And also many kinds of product that you can sell!
---HIGHLY RECOMMENDED---
Being recommended by you means a lot to us! You bet we will continue to be the best, highly efficient support team to assist you 24/7.
The pricing is easy to understand. I had my shop up and running in minutes. I recommend it for a starter shop. Cute products.
Appreciate the recommendation! It's awesome you were able to setup your shop quickly. Spocket makes it possible to easily import products for your shop. Thank you for choosing our services!
Terrible app. Signed up for the “AI created store”, it’s supposed to be completed in an hour, it was not. Then they said even though it’s advertised that it’ll be done in under 60 min, that it can take up to 48 hours (so they just lie), it took about 4 days for mg store to be finished (so they’re really not using AI, they’re creating the stores manually and just saying it’s AI created). Once my store was delivered to me, the registered country wrong (which you can’t change), so I couldn’t even use the store. I told them to cancel my order and refund my money and now they won’t respond to any emails. Stay far away, scamming, dishonest company.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail
I love the various of products! You don't have to go to many different supplies, because they have so many different things.
Fantastic! It is great to know you like our products here in Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Its pretty good! Easy to use and creates a pretty wseemless connection between products and your store
Thanks for the wonderful feedback! We are so happy to hear that you love Spocket! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I have had terrible experience with this app.
First, the membership fees. On 23.12.2018 I paid $39 membership fee to Spocket. That's Ok. Then I started a free trial on their highest membership which costs $99. When the trial expired, they charged me $99 on 12.01.2019. For one month, they have taken $138 from me for membership fees only.
Secondly, on the product page is said that the product is in stock but when I order a product for my customer, it is either out of stock or cannot be delivered to their location. The last product I ordered was a bookshelf. I cancelled the order because I thought they wouldn't send it. Although, I cancelled it, they sent it and said that I should contact the buyer and tell him to return it. That makes a bad name for me on Amazon. Because I canceled orders because of them and I am just getting started on this marketplace.
On 18.01.2019 we received the two refunds after almost the whole of January. However, the money they took for the $99 membership for which I wanted refund two days after I paid for it due to my problems with them + the cancelled order are not refunded.
Also, I cannot remove my credit card information. They cannot hold my card info as I do not want to work with them anymore. This is illegal.
I will never use them again and want this to reach other people so they do not lose money because of them.
We’re very sorry to hear that you’ve had this experience with Spocket. We would like to assure you that we would never charge our customers something that they did not purchase.
We want our customers to have a seamless in-line process within their stores as much as possible and this is what we’re aiming for, to give you, our customers, the experience you deserve.
We would like to offer our help regarding your credit card details being removed in our system. You can always contact our support team at support@spocket.co anytime and we’ll assist you with your concern.
We hope for you to join Spocket again in the future as we promise to deliver what you deserve in the dropshipping industry.
This is a great app. Lots of really good products. Easy to navigate. The products are priced fairly so that you can easily make a profit with them.
Excellent product lists and customer service to match!! Leah was very professional. Great job!
Hello Buster's Gear! Thanks for your awesome review! We are glad Leah was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
so far so good - just starting to discover
Lorena Answered all my questions. Pleasure . She helped with several concerens. Shipping World Wide and Having two accounts. All fixed Thanks to Lorena
Perfect! We appreciate your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Lorena, who we know will be delighted to read your comment. Have a great day! - Erwin