Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 82 % arvioista on 5 tähteä
  • 11 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
18. elokuu 2020

I used very little. Need more time for my opinion.Thnks for your attention any problems write to customer service.

Aldueyjo
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Spocket vastasi 19. elokuu 2020

Not a problem! We're grateful for the effort to give us a rating. We'd be looking forward to providing you with an awesome experience! Thank you for choosing Spocket!

21. tammikuu 2019

So far it has meet my expectations and I have 0 issues with it. Highly recommend so far in my experience

Simple Luxury
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
29. marraskuu 2018

This is an amazing app. It really saved me time and helped with branding my store. I'm really impressed!

The Eternal Goddess
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
1. heinäkuu 2020

Product prices are high as fuck....even you have to pay them $19.99 for premium membership... and extra $5 sometimes for shipping too

sorry...

Billie Beanies®
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Spocket vastasi 1. heinäkuu 2020

Thank you for your feedback! We respect your opinion and we're sad to know that the products and plans that we have are not a match with your current expectations or budget. Our suppliers do already provide 25-35% mark up for the products that they list on Spocket. We also do give 2 weeks of free trial so you can test us out to see if were a good fit. Please feel free to try us out as well in the future. Your feedback is important to us as we use it to further improve our platform. Thank you!

Muokattu 20. heinäkuu 2020

I'm updating this again. I have mixed feelings on this app. I have had SO MANY problems with orders, but I will say that the issues were caused by the supplier and not Spocket themselves. As a result, I will share my thoughts on them separately.

Spocket
Spocket has a good interface where it is easy to upload products and get your store started. They do have customer service reps who do try to help you when you have a problem. They may be slow to respond sometimes, but John specifically does really try to resolve the issues and is a genuinely nice person who has the unfortunate job of having to relay what the supplier tells him.

Where Spocket itself has issues is that it does have accountability for the suppliers it has on it's site and the supplier I worked with brought me nothing but problems (see below). Spocket itself isn't bad, but I would say suppliers need to be vetted more and held to a higher standard.

Fushia Odysseus (supplier)
If you use Spocket, DO NOT use this supplier. I had nothing but issues with them including:

- claiming they have products in stock only to have them cancel the order saying they are out of stock after they allegedly shipped the order (happened four different times)
- Forgot to send a piece of a product and pushed back when I reached out to Spocket about the missing item. The only reason the customer was able to get their complete set was because John sent a new one on Spocket's dollar
- claimed to have sent 8 packages on July 10th only to find that they did not drop off any of the packages at the post office until July 19th when they allegedly claim their processing time is 1-3 days and their shipping time is 1-3 days. They also repeatedly lied to Spocket saying they sent the items when that was clearly not the case

Overall, Fushia Odysseus will not fulfill your orders on time and how you expect them to be. They will also not accurately track their inventory causing half your orders to be cancelled. They are a horrible supplier who does not know the first thing about customer service. They do not consistently or accurately do any of the things a dropshipping supplier is supposed to do.

If I could rate the supplier negative stars, I would; however I am giving two stars to acknowledge that Spocket staff actually do care and make an effort to help you and do have the unfortunate job of dealing with Fusia Odysseus on these matters who was not communicative and straight up lied about things regarding their inventory and shipping. I would give John five stars for his effort on this, as he did really make an effort to help even though the supplier made it extremely unpleasant for everyone involved.

If you find a good supplier on Spocket, you might have a better experience than I did with this app.

Trendy On Fleek Boutique
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Spocket vastasi 11. heinäkuu 2020

Thank you for the feedback! We appreciate you bringing this to our attention. Our sincerest apologies for these issues that you've faced but rest assured that we will do our best to resolve all the issues immediately. Please know that we have your back and we'll rectify these matters as soon as possible. Thank you for your patience and understanding!

22. helmikuu 2021

Unique experience, distinction, and more wonderful customer service. Liked, you can try it yourself

ABOBAKI STORE
Egypti
Noin kuukausi sovelluksen käyttöä
Spocket vastasi 22. helmikuu 2021

Awesome! Thanks for recommending Spocket. We value your experience with us! Reach out to us at support@spocket.co anytime!

25. huhtikuu 2018

Don't ever use this app. I'm having terrible experience from these guys. I got charged for not using this app. When I talk to them about it, they told me to refund the amount but later they denied. They are here to steal your hard earned money with a stupid app.

Ticbay
Kanada
Noin kuukausi sovelluksen käyttöä
20. tammikuu 2019

What an awesome app...Glad I found it! I am on my way to building my store and making some serious money. Thanks spocket!

Trendzio
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
6. helmikuu 2021

love this app seamless process when placing orders, great products as well. fast shipping and orders are placed promptly.

Trend yunique
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Spocket vastasi 6. helmikuu 2021

Welcome to Spocket! We always work hard to make your experience with Spocket seamless. Thank you for choosing our services!

28. lokakuu 2020

somewhat confusing in the beginning. i wish it was easier to customize website would be a little bit quicker.

Beachy Couple
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Spocket vastasi 28. lokakuu 2020

Thank you for letting us know! Website customization is usually done within your Shopify dashboard but we'd be more than happy to do what we can to help! Please don't hesitate to reach out to support@spocket.co if you need any assistance! Thank you for choosing Spocket!