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It would be ideal of the descriptions were written better and more descriptively. Some products ship time is far too long.
Thanks so much for your honest feedback! These are points to consider for the team and we'll surely try to improve on them.
I'm exploring and beginning to work with this app and I'm very excited about all possibilities. Let's see how it goes.
Hope it all works out well. Happy Spocket-ing!
This app has become on of my favorites to use with my store. Would highly recommended to anyone that prefers dropshipping.
Awesome! Thanks for the recommendation and for being one of your favorites. We really appreciate you joining Spocket!
Easy to use, good for selling products on US&EU, fast shipping. But the pricing was not friendly to beginners, because of not everyone keen to start with this price.
Thanks for your feedback! We appreciate you letting us know so we would know what we can improve in terms of our pricing. Please reach out to us at support@spocket.co if you need any help or if you have any questions. Thank you for using Spocket!
great i love this app
Hello ShopWay! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I used this app to help me in my Shopify store. I am getting good results. Try it for your store and get good results and customers
I am very satisfied with the customer service that I have received from Sprocket. I do feel like some of the vendors on the app is not truthful. I only selected vendors with 3-4 day shipping US based but I realized once the order was placed that the merchandise was shipping from China and it took a few weeks to get to my customer although this was not Sprocket's fault I do feel like they should better screen their vendors because this is not acceptable.
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing and hoping that we can add more products and suppliers soon from the US and nearest countries. We hope to assist you again soon. - Erwin
Jam was amazing in her reply, timely and very detailed! From day one everyone i talked to in Spocket has been great! Very helpfull!!! Thank you!!
Perfect! We appreciate your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Jam, who we know will be delighted to read your comment. Have a great day! - Erwin
They are refusing to cancel my subscription and stop charging me until I submit feedback and tell them more about why I want to cancel. Extremely predatory and unethical. If a customer tells you that they want to cancel their subscription, you cancel it - period. You don't hold their credit card information hostage until you get something in return.
Thank you for taking the time to leave us a feedback. We apologize if you felt that you were not given a choice to cancel your subscription. We want to assure you that this is not something that we do. Please also know that we do not hold your credit card information hostage. In fact, this can actually be requested to be removed during cancellation process.
We would love to hear more from you on how we can make Spocket better, so please contact us at support@spocket.co and we'll assist you from there!
I really like this App, they have a wide selection of products and they ship from USA. I don't have to wait for 35 days Shipping times . I highly recommend this App.