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I love this app. If I had suggestions it would be for a way to directly message suppliers. Photos of packing materials. And also more eco friendly upscale products!
We love it when we hear feedbacks from our dear merchants. Please feel free to chat with us and our amazing support team will be more than happy to answer your inquiries above!
Awesome display easy to use user friendly Awesome display easy to use user friendly Awesome display easy to use user friendly Awesome display easy to use user friendly Awesome display easy to use user friendly Awesome display easy to use user friendly Awesome display easy to use user friendly Awesome display easy to use user friendly Awesome display easy to use user friendly Awesome display easy to use user friendly
Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Very good app. It's easy to use, really nice and quality products!
The only thing is that some sellers don't offer worldwide shipping..
Thanks! We are happy you are liking the products on our platform. There are in fact some suppliers that do not offer international shipping because it could depend on the product itself. Plant products for example is not recommended for international shipping because their lifespan would not last the length of the shipping time for international. But the great thing about our suppliers is that they keep expanding to more locations because they too want to reach more customers for you! Don't hesitate to reach out to us at support@spocket.co in case you have any questions. We'll gladly assist you however we can! Thank you!
I love how éasy it iß to nàvigate, and understand. I will probably be my main source of products,.
Spocket is indeed very easy to use and understand! We made it that way to lessen your work load and make your experience great! We thank you for using our platform for sourcing your products!
I have not been using this app for very long and got stuck with changing some of my details,I used the chat option to get help and they replied almost instantly. They are very friendly and helpful with everything. I especially like the chat option because you do not have to send an email or call them and wait days for feedback.It is really easy to import products to your store and change the prices to include shipping as well. They will let you know when an item is out of stock so that you don't have to keep checking your website to make sure that you have enough stock left. The only thing that I would change is choosing my own pictures and not having to go to my store to edit them. Other than that, the app is really more user friendly than other apps that I have downloaded to my shopify, and living in South Africa it is not easy to get suppliers that do drop-shipping. So far I am really impressed with the app and would recommend it to anyone who has, just like me, Installed and deleted a lot of drop-shipping apps.
Appreciate the feedback! We still have more features coming up as well as more amazing products from the suppliers we've lined up to be onboarded very soon! We can't thank you enough for the time you have taken to write us this review.
This is a pretty decent app I am still having issues completely understand how to use it. I'm getting it slowly.
We are here to help you answer and understand any questions you may have! Please don't hesitate to reach out to us at support@spocket.co or via our 24/7 live chat and we'll gladly assist you. Thank you for using Spocket!
UPDATE: The customer service for Spocket was very responsive and was able to escalate my membership charge and process a refund. They worked hard to make sure I was satisfied and were committed to my resolution. While the service was not for me, the customer service focus showed me that they were committed to their customers and their satisfaction. While I would not give them a 5 since I did not find the service useful, the commitment they showed does warrant a 4 and is worth taking the 14 days to find out if it would work for your store. Original Review:
This drop shipper vendor was not for me. I felt the selection of products was lacking in the US warehouses. During my short time of use, I was not able to find products that fit my store brand in any of the US warehouses. I was also unable to get the AliExpress Connector to work, but to be fair, I did not take the time to call support to figure out why. I did not feel the cost of goods was competitive to my other dropship suppliers and on top of that had to pay subscription. This is probably a fine application for some who sells the products they warehouse, but it did not work for me. I had a slight complication when I tried to cancel the service.
Thank you so much for the review! We are glad that our customer support team together was able to provide you with a satisfactory resolution regarding your concern though we are sad that this app won't fully work for you. We are doing our best to bring more suppliers you can choose from and we are hoping to see you again and work with us together in the future. - Erwin
Love this app! Lots of variety, easy install and loading. My only complaint is that some pricing is crazy high. Other than that I love it!
Hi Lisa Ray! Thanks for the feedback! We are so glad you find Spocket easy to use and very user-friendly. Meanwhile, we have forwarded your feedback to our Team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can help you with product and plan pricing. - Abigail
I used this app to add products in my store and to sell them to mu future customers.Not sure how to label them under my brand .
Thank you for using Spocket to add products to sell to your store! You will not be disappointed! Private labeling is currently not yet a feature on Spocket but we do offer Branded Invoicing so that your customers will receive an invoice with your brand name and logo together with the packages. This is a really great feature to have please try it out!
Great products! I loved how everything is already pre-tagged. All of my items are categorized and the import to my store is a one step process.
Thank you for your suggestions! It makes us very happy to hear that you enjoy the app and our products. Please know that we will do everything to obtain more products that will assist you in earning more positive returns. - Erwin