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Thank you Leah for resolving my concern with the partial order status and explaining the process; great customer service!
We are thrilled that Leah was able to provide you with such an amazing experience, and we will be sure to pass on your thanks to her. Thank you again for choosing Spocket, and we look forward to continuing to exceed your expectations in the future. - Irene
Spocket is great. Spencer stayed on chat with me and walked me through minor issues. I appreciate the customer service and attentiveness.
We are always happy to help you with any concerns you have! You're always welcome to reach out to us at support@spocket.co. Thank you for trusting and choosing our services! - AJ
The site is easy to navigate. Had a couple of questions. The staff responded fast and explained really well. Thank you Eleanor ❤️ and the rest of the staff for your help. I'm sorry I didn't remember all the names but I'm very grateful all the same. Very happy.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Eleanor and the whole Customer Support team are very happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
This app has been amazing for our company. So far everything has shipped rather quickly and had no issues. There are however some companies that charge so much for cost+shipping it equals retail value they have it set at, or sometimes far exceeds. So, have to be very cautious.
Awesome review! Thanks for the advice. It is really helpful to know and be aware of product cost and shipping so that retailers can easily adjust pricing as well. Pricing sometimes do depend on the demand for a certain product but please feel free to reach out to us at support@spocket.co and we'd be happy to relay your feedback to the suppliers too! Thanks you! We appreciate it!
This app is very easy to use. They have a lot of good products and an unbelievable search engine. Easy to import as well. But they do need more urban products.
Cool! Thanks for your feedback. We are glad you find the Spocket app quick and easy. Let's keep growing together. We are always available to help! - Erwin
Spocket apps is really good but I found out that the prices of the products are expensive. There are products that sometimes descriptions are not appropriate, no measurements etc.
Not much use for me. For a dropshipping app I don't understand the purpose. In every category I have searched all I see are orange button products (pages and pages of just organge products) where I have to reach out and form a partnership with various etsy sellers to get products for my store. I have yet to see any purple button pre vetted items I can start selling immediately as advertised. I see no way to search or filter to find the purple products in each category. If I wanted to do Etsy dropshiping I could register with Etsy dropshipping which I have done in the past. I wish it worked for me but it doesn't.
Ria help me a lot so did Rohini thank you both very much
Hi Cozy store! Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I love how many different items are available. it is super easy and so much variety!
I am now ready to start my business!
That is incredible! Getting your business off the ground can be difficult for some, and hearing how we assisted you makes us feel like we're on top of the world! We appreciate you informing us; it boosts our motivation. - Irene
Sprocket made it easy to find quality items shipped from the US. Since I'm just starting out, I needed a simple solution to get up and running with good products and Sprocket provided that.
Glad that you're enjoying our app features. There are more quality selections coming soon, so keep a lookout! Should you need anything, please do not hesitate to reach out to support@spocket.co. Thank you! - AJ