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had a few orders, but i am unable to view my orders under this app. page keeps loading and no matter how much you refresh page it wont allow me to view my orders. I had high hope for this page. they have good things to sell.. but app is defective...
I’m sorry to hear about the trouble with viewing your orders. This is definitely not the experience we want you to have. We’re investigating the issue and working on a fix. - Eleanor
Good in searching and sourcing, the best of all is that is free and it help me develop my store. With costumer care 24/7 it’s very reliable and trustworthy. Compare to Oberlo and you will reach the same conclusion.
Thank you for trusting our app! You will indeed be able to source a lot of unique and quality products when you use Spocket. Our support is available 24/7 so feel free to reach out to us anytime you need help or if you have any questions!
I didn't get to use this app as the bad reviews were like a warning sign. I did, however, contact them to have my credit card details removed. And yes they did it. So if you're seeing this and you have a problem with them billing you even after you deleted the app, I guess you forgot about recurring payment happens automatically so it might not be their fault entirely. Contact them before deleting the app and maybe you will save yourself some money monthly! I didn't get to drop ship either, so I have nothing to say about the quality of their clothes.
Turkish language support needs to be added
Hi Methien! Deneyiminizi duyduğumuza çok üzüldük ama paylaştığınız için teşekkür ederiz! Bu, neyi geliştirebileceğimizi bilmemize yardımcı olur ve bu endişeleri çözmek için uygun önlemlerin alınacağından emin olabilirsiniz. Biz çözüm odaklı bir şirketiz ve bunu sizin için çözmek isteriz. Lütfen istediğiniz zaman support@spocket.co adresinden bize ulaşmaktan çekinmeyin. Bize bir şans verdiğiniz için teşekkür ederiz ve size en iyisini dileriz! - Abigail
Half of the products I have imported don't even include all the variant photos. How am I supposed to sell a top in a color I dont have a photo of? Also, you can't remove the tags from the items you import before you send them to your store. This means you have to seek out each item you have imported once they are in your store to remove the ridiculous tags they have attached to each product. I have imported quite a few items that have upwards to 30 tags that are completely unrelated to the product. Another con is that the item descriptions are useless. Some of the items I wanted to import didn't even state what the fiber contents of the garment were. Would you want to purchase something if you had no idea what it was made of? Last thing, your monthly subscription dues are ridiculous. $29 a month to only import 250 products? And that's not a monthly cap, that's total! Then it jumps to $99 a month for unlimited imports! How does that pricing scale work??? With everything I have mentioned here in my review, this app isn't even worth $10 a month. Find a different app to import that is worth the time and money.
Thank you for your detailed feedback. We’re truly sorry to hear about the issues you’ve encountered with product variants, tagging, descriptions, and pricing. We understand how important accurate product information and pricing are for your business.
Variant Photos: We’re working on improving our product data to ensure that all variant photos are included. We appreciate your patience as we make these updates.
Tags and Descriptions: We recognize the need for better control over product tags and descriptions. Your feedback will help us address these issues to enhance the user experience.
Pricing: We understand your concerns about the pricing structure. We’re continuously reviewing our plans and pricing to better meet the needs of our users.
If you have any specific issues or need further assistance, please reach out to our support team. We are here to help and address any concerns you may have. Your input is invaluable in helping us improve our service.
So far this app is great and I feel that this is a great start to getting my business started. Thank you!
Awesome! Glad to know you are enjoying the app so far. Thank you for using Spocket in getting your business started. You surely will not regret it!
Pretty nice! Needs more variety on dresses though, doesn't really have the modern fashion on the app.
Appreciate the feedback! It helps us know what we can improve on as we do constantly add and vet new suppliers on a regular basis. We'd love to give you a list of our recommended supplier for dresses and help you find more varieties! Please reach out to us at support@spocket.co and we'll gladly assist you. Thanks! -John
Incredible App. We have just start to use it but interface is great and it is very simple to start. Hope we would do great business with them.
Irritating. That's the only word that comes to mind when I think of this app. Trying to navigate through the different categories is harder than it needs to be. For example, my shop sells men's clothing. There is a category for clothing which includes all genders and then there is a category for men which is just a bunch of random stuff. I was looking for an alternate to Oberlo because the shipping times from China are obnoxious, but I noticed that the shipping times for the clothes on Spocket are pretty much the same, but the prices were higher. So I will continue to look elsewhere. This app might be good for some niches and people who like to scroll through pages of unrelated items, but not me.
Thank you for your feedback. We’re sorry to hear that you’re finding the navigation challenging and that the shipping times and pricing did not meet your expectations. We aim to improve our platform continuously, and your input is valuable in helping us address these issues. We understand that different niches and needs require tailored solutions, and we’re committed to refining our categories and product selection. If you have any specific suggestions or need further assistance, please reach out to our support team. We’re here to help and support you in finding the right solution for your business.
useless. Need to import list doesn't work, need to copy paste shipping addresses.
I’m sorry to hear about the issues you’re facing with the import list and shipping addresses. We’re working on improving these features and would appreciate more details to help us address the problem. - Eleanor