Arvostelut (6 100)
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Luokituksen mukaan
Socket has helped my store to the max. As a new business owner I love their selection and the timely manner my customers get the product.
The best. I recommend them to everybody
Hi there!
Awesome! Thanks for letting us know that the app helped you start your business. Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
This app is an easy app to use. The support is there if you need it. It's cost effective. I love it and would definitely recommend to others
Prinz was professional and immediately helped me with my inquiry. He didn't make me wait long at all and answered my questions clearly. He gets a definite 5-star rating.
One improvement for Spocket to consider would be regarding pricing settings for products. It would be very handy to be able to set supplier-specific rules instead of only global rules for all products. Also once you have set a price, you cannot update it in Spocket and have to individually update each price in Shopify manually. Hopefully, these changes can be implemented in the near future.
Another annoying feature is that not all suppliers update the shipping information
(long after the processing time has passed) and you have to chase them to find out if they shipped an item or not. It would be wonderful if Spocket ensured that suppliers met these basic conditions to save all of us time :)
Hello InspirationIncluded! Thanks for your feedback! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! Meanwhile, we have forwarded your feedback to our developer team and see what can be done in the future. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Read All Of The 1 Star Reviews! Don't get scammed.
Highly Disappointed in Spocket.
I signed up for Spocket solely because my supplier had recently switched dropshipping platforms.
We had some issues with Spocket regarding orders and their catalog, we contacted their customer service to no avail. They weren't able to fix the issues. Their customer service was condescending and of absolutely no help.
(DropGenius is Part of the Spocket App)
At one point we also signed up for their service DropGenius to build us a quick website so we could started faster, it was great at first. They told us $1.99 was all we had to pay.
However, after canceling our Spocket, and DropGenius, we still received charges for $59.99 from them.
We reached out to their customer service about these charges, however they refuse to refund them, stating their "No Refunds for any reason" policy.
So now we've been scammed out of our money, and are disputing it with our bank.
So watch out.
Spocket and their service DropGenius Are SCAMS!
(DropGenius is Part of the Spocket App)
Thank you for sharing your feedback with us! We deeply regret any inconvenience you've encountered and sincerely apologize if we haven't met your expectations on this occasion. Nonetheless, we're eager to assist you with your concern. Please feel free to reach out to us via chat or email at support@spocket.co, and we'll promptly address this matter. Your understanding and patience are greatly appreciated.
Love it
That's wonderful to hear! We're thrilled that you love using Spocket. If you ever need anything or have any suggestions for how we can make your experience even better, please don't hesitate to reach out.
Happy Spocket-ing!
Every little thin I need they are always there to help. The app is very easy to operate
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Amazing!!!!
Hi Homo Sapiens!
Welcome to Spocket! We are glad you have decided to use this app for your dropshipping journey. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
They are amazing
Thank you so much for your kind words! We’re thrilled to hear that you think we’re amazing. Your support and satisfaction mean a lot to us. If there’s anything more we can do to help, please let us know. Thanks for being a valued part of our community! - Eleanor
I love the diversity of the products and options which Spocket offers for starters and pros. Easy to use and a great addition to my new store. Thank you for making my life easier. :)
Hi SOOUL GAYA! We are glad you love the experience with Spocket. We are designed to help you start their dropshipping business and we are focusing on adding more products so stay tuned! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Sprocket is a great app for those that are just starting out in dropshipping. It’s a user friendly app and I would recommend it to anyone looking to get started with dropshipping.
Hello therel! Thanks for providing your feedback! Spocket is truly easy to use and aside from that, we have 24/7 customer support to assist you if you have queries! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby