Recensioni (6.358)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 10% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
Data modifica: 16 maggio 2020

Update: The customer service is amazing!

I use this app 100% for all of my drop shipping. The support is there when ever that you need it. They work with you no matter what the issue is. I used the online chat a lot when I was first starting out. Every work well!

The down fall:
You have to pay close attention to the photos and the variants because some products will show three different colors however in the variants it will just be listed as A so you don't know what color you will get. Also the product descriptions are not very detailed. Some items lack information such as size, color and shapes. Also with the prices that they offer it is very hard to make a well size profit. Some times you can find items on other sites for half of the cost of what "our" price is.

Overview:
I love this app. Mostly because of the customer service and the support that you receive. However there is TONS of room for improvement. Hope this information can help some of you!

Reese Innovations
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Spocket ha risposto 3 dicembre 2019

We are glad that despite of improvement needed on the platform, you are still loving the app. Rest assured that we are doing our best to improve our service and that's our main focus. Hence, why we are providing outstanding customer service support during this improvement. Happy Spocket-ing!

11 aprile 2022

I really love this app. Making price and variant updates are extremely easy. The photo quality is awesome!

My Crown Spiritual Shop
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Spocket ha risposto 11 aprile 2022

We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience. In case you should need anything. Our support team is open 24/7 to help you! - AJ

3 novembre 2019

I use the app to bring new and exciting products to my customers. I love the uniqueness of of the products. I'm enthusiastic about our partnership and look forward to sourcing products for my pop up shops and selling marketplaces.

K. LaMoura Boutique
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Spocket ha risposto 4 novembre 2019

Looking forward to doing business with you as well! We love that you chose us to be your partner.

27 gennaio 2022

Spencer was amazing. Very knowledgable! He was able to help me under stand the questions I had regarding my branded invoices. I really appreciated the clarity he provided.

onebeautifulpiece
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Spocket ha risposto 27 gennaio 2022

All of our support agents are equipped with the necessary knowledge and information in order to help you with whatever you may need. We appreciate you sharing your feedback and you can expect the same level of service from all our support agents! Thank you for choosing Spocket! -John

1 marzo 2019

I use this app for my business and it helps give me a larger range of products to give my clients. I like looking for unique items.

Chrissy Fontenot Studio
Stati Uniti
Oltre 2 anni di utilizzo dell’app
19 settembre 2019

Love Spocket, especially the premium products! And, the support team has been great with helping me out a couple of times now.

Apex Urban Gear
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Spocket ha risposto 23 settembre 2019

We loved how the premium items are working out for you! Watch out for more premium items coming your way, we'll send you an email to keep you updated. Happy Spocket-ing!

Data modifica: 28 febbraio 2021

I love using spocket for my products. I was confused when I did a test purchase on my site. My site was showing pending processing. I forgot that I had to go to Spocket to finalize the order. So far, no problems with Spocket.

Sunrise Healthy Organics
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Spocket ha risposto 28 febbraio 2021

We love having you with us too! You can reach out to us via our 24/7 live chat or support@spocket.co anytime you need help or if you have any questions. We're always here for you! Thank you for choosing Spocket!

3 novembre 2019

This app helps us greatly in our business. Very easy to install and use. They have a great customer service team and very helpful.

Oliver's Gold
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Spocket ha risposto 3 novembre 2019

Thanks a lot for your recommendation. We try our best to make Spocket as easy to use as possible and you'll be glad to know we have a lot more in store for you.

8 giugno 2022

Lorena m'a repondu dans un délai rapide et avec les informations et brochures pour plus de details. Merci énormément !!!

TOPNOTCH
Canada
Oltre 2 anni di utilizzo dell’app
Spocket ha risposto 10 giugno 2022

Merci pour vos commentaires! Nous sommes vraiment reconnaissants pour vos commentaires sur Lorena et nous nous assurerons de partager vos compliments avec lui ! Nous espérons que nous aurons l'occasion de vous aider à nouveau. -Erwin

8 luglio 2019

It help me and they responded quick with every answer. It really help me out a lot getting all of the answers that I needed.

Cardosplace
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Spocket ha risposto 8 luglio 2019

Happy to hear that our Support Team was able to answer your questions in a timely manner. We look forward to working with you and seeing you around on Spocket. Happy dropshipping!