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I find that the customer support on Spocket is great. I've had to contact them on a few occasions for different things and they have always answered within minutes and done a super job in helping me. Thank you to Russel in costumer support for being really friendly and helping me out with a billing issue I had on my account recently.
That's great to hear! Thank you for leaving a review for Russel. It is awesome that your billing inquiry was answered in a timely manner. We made sure to share this feedback with her to give her the recognition that she deserves. She was delighted to hear your feedback! - Erwin
i've used them in the past stores they were awesome!!!!
We’re pleased that we have maintained to provide you with exceptional service. Thank you for always choosing Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Lovee the app it’s seems like it will be extremely helpful, especially with me being so very busy all the time.
Makes everything so easy to customize and figure out. As a first timer with no experience I absolutely Love it!
And we absolutely love that you're part of the community! We hope your time using Spocket teaches you all the things you need to know that by the end of the year, you can call yourself an experienced dropshipper.
Ria was very helpful. I have a new customer order that wasn't working and she figured out the reason and gave me helpful information so I can move forward with the order. Thank you Ria!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Earl. Thank you for your input as well, we will definitely share this with the Team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I recently worked with Leah from Spocket customer service team and was thoroughly impressed with her knowledge about their refund and return policy. She went above and beyond to ensure I had a positive experience and I would highly recommend this company for both their products and exceptional customer service.
Hi there! Thanks for the review. We are glad Leah was able to assist you with your concern and resolved it in a timely manner, she's one of our rockstars! We hope we’ll have the opportunity to assist you again. - Irene
I have never been alone, if I did not know how to do something " one of them are always there to help I want to tank Lieh .
Hi Mystical Makeup! Thanks for your feedback! We’re truly grateful for your comments about Leah and will make sure we share your compliments with her! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
very easy to setup lots of things my buyers will love. shipping is easy and efficient. can't wait to work more with this site.
Thank you for your feedback! It gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Looking forward to the success of your store😊 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Very easy to use and it helped me a lot to start my business and it made the drop shipping easy and fast
Spocket is the best tool to use when starting your drop shipping business because if is easy to use and we make sure to provide excellent service. Thanks for choosing our platform!
Erwin is a very cool and kind agent. I recommend
Erwin is a very cool and kind agent. I recommend :)
Thank you for the wonderful review and for taking the time to share your feedback with Erwin. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail