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In base alla valutazione
There are many quality products to choose from. I started a trendy & modern apparel online store, so it was important to have stylish products to showcase and sell.
Awesome! We do have thousands of trendy and modern apparels from reliable suppliers. Glad to know you are using Spocket. We are looking forward to your success!
Simple Quick and easy to understand for us newbies. When it come to product the search is quick great information that comes along with it
Lovely! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
The app is unfortunately not great. Several issues occur at every step, from importing products to simply browsing their product library or paying for the orders: cache needs to be cleaned endless numbers of times, product library crashes often, only credit cards are accepted (not debit) and this is not said anywhere until you discover it at the checkout for the first order. Assistance takes days to solve the easiest issues, apart from the amazing Prinz who is always super quick and effective. Thank you Prinz!
Thank you for your feedback! We’re pleased that Prinz was able to provide you with exceptional service. We are also very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
So far so good, pretty intuitive app. I'm still figuring it all out but I'm looking forward to seeing just how good it is
Hi there! Thank you for choosing Spocket! We are so glad you find it easy to use. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
The support is very good, answers quickly, understands exactly what the problem is and is very friendly :)
Thanks to Rochelle!
Thank you for the feedback and we're glad to be of service to you! Reach back to us anytime you need assistance! -John
I used this app to help me find jewelry. It has a wonderful variety to choose from. I will definitely use them again. This is an awesome company to work with.
it is very easy to figure out and move around it. i would recommend this site to anyone, beginners should have no problems
Your recommendation is valuable to us! Thank you for trusting our services. We'll do our best to keep on improving and upgrading our platform for you. We appreciate you being with us!
Awesome and easy to use, I was surprised at how user friendly this app was. Thanks again and keep up the good work.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin
I got not enough products so added some products thru spocket then looks better and i hope make sale soon.
Looking forward to those sales! Spocket definitely is the perfect app to use if you are looking for high quality vetted products. You are welcome to reach out to us at support@spocket.co in case you need any help and we'll gladly assist you! Thanks for using Spocket!
Update 2: I am lowering to 1 star after sale experience
Update 1: I am updating my review lower for these reasons
A sale of a product that was listed as shipping from Canada was actually shipped from China and never reached the customer. The first issue is that if the source was correctly specified, we could have kept the customer informed of the timelines. Second issue is that there was a chargeback because the customer did not receive the product, which happens once in a while for China shipments. Spocket team was not able to do anything or refund the product cost. So we lost both ways, one to the customer for non receipt chargeback, and also the payment to Spocket. Since they have no ownership, and we cant talk to the product seller directly to resolve issues, it takes forever and this app is a waste of time and money. Just use Oberlo or other China product interfaces.
1. Depth of product offerings are low for my industry. However it may be good for other shops so no harm in trying out
2. The margins appear good, but if you do a deep search you will find that many products are available at lower retail than suggested. It may be good to start with, but eventually you will be tempted to move out of the app and build your own relationships with wholesale companies just to be competitive in the market, let alone save the monthly cost - always look at annual outflow of an app cost even if it looks fine on monthly basis.
3. Proves review counts and ratings do not paint the true picture. In this case you get a free month if you give a 5 star rating, so most people who install will give a 5 star rating in the first few days itself to get the free month, which leads to a ton of reviews done by people who have not experimented with the app, products and prices.
4. Having said that the app itself works fine, if they can sign up more wholesalers, avoid double dipping and reduce their margin on the products and rely on the monthly fee they may become competitive
I will be removing this app.
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Just installed. First look seems fine. Tried importing 1 product and it went though easily. Let me test how it works and depth of product offerings before leaving a better review.