Recensioni (6.828)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
1 dicembre 2022

Used the app for about a week trying to get it to sync while working with their customer service daily to trouble shoot. They couldn't get it to work. It was suggested that I sign up for an annual plan and still no luck. After 4 days of wasted time, I asked for a refund and part ways. They fought it and only issued a partial refund due to "policy." That policy should only be in force when their ...

LightR
Stati Uniti
3 giorni di utilizzo dell’app
Spocket ha risposto 2 dicembre 2022

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...

19 marzo 2018

I think its a waste of time and amateur to the fullest. Ive searched everything from belt to ieans to t-shirts and every single page it says ive reached the end of the products. they have under 100 items that make no point. The support and response time is horrible. I emIled friday and just literally got a response 10 min agao. iTs now 8am. Dont do it its a waste of time and energy.

Ur Vault
Stati Uniti
3 giorni di utilizzo dell’app
Spocket ha risposto 10 settembre 2024

We’re very sorry to hear about your negative experience with our app. We understand how frustrating it can be to encounter limited product selection and delayed support ...

7 gennaio 2024

nunca me dejo entrar a la aplicacion y nunca me dejo conectar mi tienda

Sweet Selene
Colombia
3 giorni di utilizzo dell’app
Spocket ha risposto 8 gennaio 2024

¡Gracias por tus comentarios! Lamentamos mucho saber de su experiencia. Nuestras más sinceras disculpas si no pudimos cumplir con sus expectativas en este momento. Sin ...

19 febbraio 2019

Overpriced non-name brand products for twice the price of name brand department stores. After paying hundreds into ads, not a single sale. Thank you for the trial but I will not be purchasing this.

OmniStork
Stati Uniti
3 giorni di utilizzo dell’app
Spocket ha risposto 21 marzo 2019

Hey, we’re sorry to hear that you didn’t find what you’re looking for in Spocket. Your feedback is important to us and that’s why we have worked tirelessly to get suppliers ...

16 luglio 2019

***WARNING*** This company uses deceptive techniques to entice customers to purchase an annual subscription. I made the mistake of purchasing the Pro subscription and choosing the annual billing option since it was more affordable with the false assumption that their 7-day "trial period" still applied. When I discovered that this app did not meet the needs of my business, I attempted to revert to ...

Crooked Tree Baby
Stati Uniti
2 giorni di utilizzo dell’app
Spocket ha risposto 17 luglio 2019

Thank you for your feedback on this matter! Please know that we have always been transparent with our users when it comes to charges as this is stated on the upgrade page ...

Data modifica: 7 febbraio 2024

El plan de prueba gratuito de Spocket no es gratuito. He solicitado el rembolso, y les he comunicado que prefiero una comunicación por email, pero siento no lo respetan y que offline pierdo el tiempo con ellos.

EB
Spagna
1 giorno di utilizzo dell’app
Spocket ha risposto 3 febbraio 2024

Grazie per il tuo feedback! Siamo molto dispiaciuti per la tua esperienza. Le nostre più sincere scuse se non siamo stati in grado di soddisfare le vostre aspettative in ...

17 ottobre 2022

I was charged 49.99 even when I canceled before the trial usage. I did not realize it until the second month in and I saw my bank statements.

Vayces
Stati Uniti
1 giorno di utilizzo dell’app
Spocket ha risposto 21 ottobre 2022

We extremely apologize, this has happened. Would you mind reaching out to us via email at support@spocket.co with more details about the situation so we can look into this ...

29 giugno 2020

HORRIBLE HORRIBLE HORRIBLE HORRIBLE customer service. I deleted the app, the found out spocket charged me, and reached to their customer service about refunding just one day after the first charge. Not only they don't want to refund me, and they also restarted my plan after I downgraded and told me I will be charged again in the next bill cycle. And after downgrading, I lost all the privilege. I ...

BellasChoices
Stati Uniti
1 giorno di utilizzo dell’app
Spocket ha risposto 29 giugno 2020

We are very sorry to hear about your experience. Thank you for letting us know! We will make sure to sort out any misunderstanding regarding your account. Our account ...

17 febbraio 2019

The shipping costs are to high making my product over priced. Profit margin is to small. Even shipping from US to US is to much

Dog Star Essentials
Stati Uniti
1 giorno di utilizzo dell’app
Spocket ha risposto 9 aprile 2019

Our sincerest apologies if you felt like our shipping costs are overpriced. Please know that this is the standard price for shipping services so that your customers can ...

Data modifica: 21 novembre 2018

These guys scammed me. Charged me for a whole year when I only wanted a month. Not to mention, it was suppose to be free to try first. They didn't confirm the order.

Drones 4 every 1
Stati Uniti
1 giorno di utilizzo dell’app
Spocket ha risposto 11 settembre 2024

I’m truly sorry to hear about the billing issues you’ve encountered. This is not the experience we aim to provide. - Eleanor