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Very pleased with this service
Spocket is great. They have a nice large selection of high quality items to stock my store. So much better and Oberlo and Ali as all the items on Spocket are curated. The Spocket item has also been responsive to my emails.
Alex at Addie and Eli
Spocket has an amazing amount of products that spans across many niches plus they're portal is easy to use. They are one of 3 main suppliers I have decided to use based on the ease, pricing, customer service, variety and quality. I do wish that it would show the shipping as a field as I'm calculating each products to make it easier to adjust customer pricing. Clicking on the shipping link is an extra step as well as manually adding in the shipping for the various zones. Hopefully, that will change in the near future but either way, I plan to stick it out for as long as I need the service (and can afford it:-) Thanks Spotify!
Thank you for leaving us a review! Please know that we do value your feedback. We always want to know how we can make it easier and better for retailers like you.
Slowly getting used to this space. Prinz was happy to help with all the newbie questions I have. Speaking to a real person is a good experience.
Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Prinz is always going above and beyond. We’ll be sure to share your praises with them! If you have any questions or concerns feel free to contact us. - Erwin
Edrielle stayed with me and answered every single question I asked. Great customer service with patience. I was impressed. I look forward to stay with Spocket services.
Thank you for using Spocket to import products to your store! We are looking forward to working with you towards amazing results! Reach out to us at support@spocket.co anytime you need help and we'll gladly assist you.
Great app for US & EU suppliers
Hello niche-hub! Wonderful! We're glad you love Spocket's product selection. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Customer support is practically non-existent. It is a decent system unless you have ANY issues (which you always will with dropshipping). Unless you have an upgraded plan, the only way to reach support is through email which they do not respond promptly to. Very disappointed.
We are sorry to hear about your experience! We understand the need to get help whenever you need it and we always do our best to reply to all our customers in a prompt manner. We would be happy to investigate your concern and do take the appropriate actions necessary. Our account manager will reach out to you to help with anything we can to make things better! Thanks for your understanding and patience!
i just started using this up so far so good. its very easy to use. i wish itll e easier to set it up on google and facebook. but its good.
Awesome! We're happy to know you are having a good experience so far! We're looking forward to making Spocket integrate to other platforms soon. You can definitely look out for it! Thank you for choosing Spocket!
Great support that rushes to help you in different situations. A user-friendly interface and a large range of offers from different suppliers. I recommend giving it a try.
We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Just starting out, but it seems easy to work with and seamlessly integrates with Shopify. What I'm particularly interested in is the fast shipping and confidence in suppliers. Overall, I believe it will offer a reliable and efficient solution for my shop.
Thank you for leaving a positive review. At Spocket, we continuously strive to serve you better. Looking forward to the success of your store😊 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail