Spocket Dropshipping USA e UE , 5.155 recensioni
Restringi
-
In base alla valutazione
SHOPIFY SELLERS - THINK TWICE BEFORE USING SPOCKET AS A FUFILLMENT SERVICE I have used Spocket for a little over 2 months now - The best thing about them is that they have an easy to use import feature. EVERYTHING else though? GARBAGE. You have no idea how frustrating it is to have an order placed, and have the need to change something, or the need to communicate with the person who is actually fulfilling your order. These people do not understand the need to communicate with people... They are trying to be a middleman and their business will be dying very shortly because of it. Do you really want to build your business with an app like this? Seriously ask yourself because I can guarantee that they will be out of business soon because of their terrible business practices. The other terrible thing? THEY DON'T UPDATE OR CHANGE ANYTHING ON THE PLATFORM. There is no ability for the users to suggest new features because these idiots are trying to monopolize the drop shipping platform and are failing miserably. I cant believe Shopify continues to let this app be installed as its pretty much Malware. Update: They called and begged me to remove my review and offered me one year free of their premium service. I agreed and after 6 months I can tell you that this app is the worst app in the app store. PLEASE go and try them so you can find out how terrible they are. Then, when you are finished, leave an honest review because all of their reviews are fake as them. Still the worst app on the app store
Thank you for sharing your experience and feedback. Making changes to an order received actually has many workarounds like using the manual order feature but we do understand that direct communication with the suppliers is also important which is why we will keep on working towards implementing a similar feature in the future. We understand and we sincerely respect your opinion about our platform. We agree that Spocket certainly has room for improvements but one thing we are sure about is that we will not stop working hard to provide you the best service possible with all the features and tools necessary to help our drop shippers succeed. Please know that we are very open to suggestions and changes that will help make our platform a better app for everyone. Don't hesitate to reach out to us at support@spocket.co for any suggestions and feedback! We thank you for giving us a chance and we hope for your success in your future endeavors!
i used this app to help me found good product in my shop. I really like how ir does it work. Thank you Spocket.
You're welcome and thank you for using Spocket for your products. Don't hesitate to reach out to us at support@spocket.co anytime you need help! Thanks! -John
I've used this app to get the products on my store. So far it has been excellent and easy to use. I've enjoyed everything. Lots of options!
Great application! Smooth implementation ! Love the variety of products they offer
Easy browsing on the app
Hi there! Thanks for the awesome review and for loving the Spocket app. This app is indeed easy to use and adds products to the Shopify store. We are happy if you can recommend us. Feel free to reach out to us whenever you need assistance! - Erwin
I canceled long before the trial was over. However, spocket charged my paypal account after confirmation that the account was closed. They are giving me the runaround and making it very difficult on me to get the charge refunded. I have to go through a paypal dispute. Disappointing because I thought this was a trustworthy company.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Erwin
Russel was very lovely and super helpful! Made my experience using this app even better. App is great for finding high quality products that ship quick.
Fantastic! We are so happy to hear that you love the product selection. Watch out for more products to be added soon as we are focusing on supplier and product sourcing! It is also great that Russel was able to help you with navigating through the app. We'll be more than happy to assist you if you need help again. - Erwin
This is a great app!! Easy To Use With Great Products
This app is great for finding shippers from within the US and EU, compared to Ali Express and other similar sites the inventory is small and I have been unable to find what I am looking for on a number of occasions. It would be great if they could grow their inventory, I'm sure they will. Otherwise I am very happy so far!
Thanks so much for considering Spocket! May we please know which particular items you viewed that had low inventory accounts? We'll look into it and inform the supplier accordingly. In any case, we're grateful for the wonderful feedback!
Very users friendly and customer support is amazing! Someone is always available, day or night, to help or answer questions. AJ has been a huge help along the way
Thank you for your review. We are glad you like the app and find it simple. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need. Feel free to reach out to us for further assistance. Have a lovely day! - Erwin
I still have to test everything out but so far it looks great! Excited to use an app with high quality products from US suppliers