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Good customer service, but the platform really lack in almost everything needed: from UX, to information, to prices.
All good at first but you quickly realize that alot of the products can be had at a cheaper rate.
Thanks for your feedback! We are happy that you love the Spocket experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support ...
easy to use but too expensive, wanted to connect both my stores to the 1 account but thats not supported so i would have to subscribe to another plan ....
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions ...
Poor response from support (you can tell they are under resourced), and inability to ship product either at all or from the correct country. Waste of money. Found most of their products to be over priced.
Two Major Issues. 1. Intransparent free trial 2. Cost of your service for the quality of suppliers.
1. I'm not happy with advertised free trial model. I did not receive a notification about my free trial ending, and it suddenly renewed. Given the bad experience I've had, I have to conclude that there is fraudulent intent.
2. I gave your service a chance, but after placing the first order, which ...
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...
To not get charged by their not so upfront approach, you need to set your password within the app after downloading. It will not accept your Shopify password. Set a password in Spocket and then continue to cancel.
Thanks for the feedback! If the Spocket account was created within Shopify, then it automatically logs you in when you access the account from your Shopify but if you create ...
Just so you know the quantity you're allowed to push to your store is limited...on EVERY single plan which is a huge no for me. I was considering this app because of the attractive delivery times it promoted. However, a little transparency from then on how many you can push to your store would have been appropriate since these two factors are very important. It's a no from me.
They ship a lot of stuff from China. I'm not sure if clothing shipping from China has US size or Asian size, asked them twice but for whatever reason, they are not replying. Uninstalled.
Going to have to give this a low ballpark at the moment purely because the 'free' plan isn't great in comparison to other tools out there. Especially with the lack of features it has.
Prices are ridiculously high, shipping charges too. While I'd like to use EU & US dropshippers, the products in the app cannot compete with Chinese. and btw 1/2 of the products provided by the app are from China...lol
We are sorry to hear that we are not able to meet your own expectations at this time. We try our best to work together with our existing suppliers in order to provide the ...