Recensioni (6.581)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 10% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
22 gennaio 2021

I love this! A great way for me to make money for my family right now. Times have been hard the way the world is and this is a huge help.

Sidekick Styles
Stati Uniti
4 mesi di utilizzo dell’app
Spocket ha risposto 23 gennaio 2021

Time's indeed have been hard for everyone around the world so we're also working hard to make Spocket the best app out there. We want to open up more opportunities for you! Thank you for trusting our services!

20 maggio 2022

I contacted Spocket.co to fix a technical issue with my account. Melvin was very helpful and professional. It only took a couple of minutes to help fix my issue.

Top Trend Sellers
Stati Uniti
4 mesi di utilizzo dell’app
Spocket ha risposto 21 maggio 2022

We're glad to know that! We appreciate your feedback and rest assured that we will always be on top of constantly improving our platform. Our support is always available whenever you need us! Reach out to us at support@spocket.co anytime! Thank you! - Erwin

Data modifica: 27 giugno 2020

It is easy to navigate the site and find quality products to push to my site. I am excited to be here.

Boss Boutiques
Stati Uniti
4 mesi di utilizzo dell’app
Spocket ha risposto 27 giugno 2020

We're also excited to have you with us! We're looking forward to your growth with Spocket and hoping for the best. Thank you!

1 giugno 2020

I've been using this for 2 months, so I can give an extensive opinion.
You Should NOT install this app if you're just starting out with dropshipping or if even if you have been dropshipping for a while and I will extensively explain why...

Let me start off with the positives:
//Customer Service//
Spocket's customer service is top of the line! My questions were answered within 12 hours, sometimes even 1 hour! The explanation is concise, straight to the point and easy to understand.

//The User Interface//
Easy to browse products and sort based on specifications.

Now that that's out of the way (yes only 2 positives), let us talk about the negative in chronological order.

//The Pricing//
The $12/month starter plan is probably the best value. Anything else is a rip off if you only get 1-10 orders per day.

//The User Interface//
You can't edit the products in the app after you've imported them, which is fine. But if you touch any variation, THE WHOLE PRODUCT STOPS WORKING!
Then if you try to resync the product you'll soon discover that that's not even possible! You have to delete the product on your shopify store and then re-download via the app. If there's a variant that you don't want, YOU CAN'T DELETE IT.

You also cannot edit any order in the app. Product editing and Order editing are two basic functionalities in any other products-app, how can you not even get that right?!

//The Sellers//
There are multiple points here so I'll split it into subtitles.
--Anonimity--
This is very shady: All sellers get a pseudonym from Spocket so you can't find them online and try to cut a deal out of the app. Names like "Orange Eunostous", "Orange Pine" and "Orange Charlie" can't be real business names. I can understand the anonimity though. What I don't understand is that YOU CANNOT CONTACT ANY SELLER DIRECTLY VIA THE APP!!! You'll always have to contact the Spocket customer service for an answer from your seller. Took me a week to negotiate an international shipping fee down from $21(ridiculously high) to $15 , more on that later.

--The quality and consistency of sellers--
There is such a HUGE difference in quality between the sellers. 1 Seller will process your order in 1 day and another will take 7 days. 1 Seller will charge you $5 for shipping and another $20. YOU'LL DEFINITELY LOSE MONEY IF YOU DON'T CHARGE $15 SHIPPING ON YOUR OWN STORE. Spocket should hold it's sellers to a higher standard!
The only thing you need to become a seller, is prove that you have your own stock and that your products are unique. Let me tell you someting: Atleast 50% of the products can be found on Aliexpress for half the price!

--The Products--
Spocket constantly tries to push you to buy their Pro subscription for $99/month to get access to "premium" products. The products are not premium at all. Printed masks and aliexpress products are premium? haha, give me a break. NOT WORTH $49 or $99/month. You can find most of the products on Aliexpress or just your local printing shop for half the price. Most of the sellers are just a middelman that make money by selling to you, so only cutting into your profits. Don't fall for this.

--The shipping--
As I stated before, there's no consistency with the shipping time: An order can take 1 day to process and 3 days to ship, while another can take 1 month in total! Just recently, an order took 20 days to get shipped out and they only notified me after 14 days!! WHAT?!
At times it was literally FASTER to find the product on Aliexpress, place the order and get it delivered to your customer.

//What should (new) dropshippers do?//
If I were you, I'd look for sourcing dropshipping plugins that have a centralized stock. You're not Amazon, so don't put your trust into hundreds of sellers that you can't do a background check on for yourself to carry your brand. There are thousands of sourcers on like Alibaba or anywhere on the web that will gladly support your dropshipping business idea with no money down and a flexible growth formula. (I won't mention a specific company, because that would make this a dishonest review in my eyes) Don't get fooled and find something else!

Divyne Store
Stati Uniti
4 mesi di utilizzo dell’app
Spocket ha risposto 1 giugno 2020

Thank you for the detailed review! We certainly respect your feedback and opinion that are based on your personal point of view or experience. We apologize if there was any inconvenience that was cause or if your expectations were not met. You can be sure that we will keep on improving our platform the very best we can! We would love to hear more from you so that we may be able to resolve any issues that you may have. Please do reach out to us at support@spocket.co and we'll gladly be open to discussing any concerns or questions that you may have. We would be looking forward to it! Thank you!

12 marzo 2020

used the app to help me start-up, great product range however I do find it a bit pricey plus it keeps saying I've reached my max for the premium plan I bought yet there are insufficient products in my store! so a few little niggly things for them to update.

Instaglam PB
Regno Unito
4 mesi di utilizzo dell’app
Spocket ha risposto 15 marzo 2020

Let's get that niggly little things fixed! Reach out to us via chat or email at support@spocket.co and we'll attend to your concern right away.

17 febbraio 2020

I used the app to obtain merchandise for the. I was able to obtain the exact niche products I desired. The selection and import of products was extremely easy and customer friendly.

Bellas-Fashion-Brands-Boutique
Stati Uniti
4 mesi di utilizzo dell’app
Spocket ha risposto 18 febbraio 2020

Awesome! We're glad we were able to provide the items that you need for your store. We're always adding new stuff so be sure to keep checking the catalog out as you might find new products that also suit your preferences. All the best!

10 agosto 2020

I like this app a lot. Helps me manage my inventory seamlessly. Product research is easy. Connectivity is fast.

EyeBryte
Francia
4 mesi di utilizzo dell’app
Spocket ha risposto 11 agosto 2020

Awesome! We're happy to know you are liking our platform. We always try to make things easier and seamless to make sure your experience is great! Thanks for choosing Spocket!

2 settembre 2020

this is the best website ever. i will never use any other sites besides spocket everything i need is on this sit.

Beard Blvd
Stati Uniti
4 mesi di utilizzo dell’app
Spocket ha risposto 2 settembre 2020

Thank you! We appreciate knowing how much you love Spocket and we want to let you know that we will do our best to further improve our platform for you. Lets succeed together!

26 ottobre 2020

I love this app, we came, we shopped, we are ready to conquer the market and sell like beasts! We are ready to take advantage of Shopify to the fullest.

Outlaw Coffee Beard
Stati Uniti
4 mesi di utilizzo dell’app
Spocket ha risposto 27 ottobre 2020

Keep up the hype! Lets keep on grinding and dominating the market together! Thanks for using Spocket!

9 maggio 2023

very cool....................................................................................................

Synesthetic
Francia
4 giorni di utilizzo dell’app
Spocket ha risposto 9 maggio 2023

Perfect! We’re proud to deliver great value to our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail