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I love Spocket and all they have to offer!!! I was able to complete my inventory for my new e-commerce store only using them and it was easy to do!!! LOVE LOVE LOVE!!! If your are an up and coming entrepreneur like me I would suggest Spocket as your number one drop-shipper for quality products.
Great service product
Hello EVOFIT! Thanks for your feedback! It gives us much pleasure to know that you love the service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I just installed the app, and for the time being I can say that connecting and following the video are both very simple. Ideally, I hope for the best....
Welcome to Spocket! Thank you for sharing your experience with the team. We always strive to innovate and provide you with the best service possible. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Started working with Spocket 2 weeks ago:
1st. App doesn’t allow you to contact the supplier directly. Only through Spocket Customer service team, which is very inconvenient.
2nd. I had 2 customers placing order with a supplier where the warehouse located in USA have the processing time 2-3 days, and delivery 4-7 days. It has been a week and the order is still “processing”.
3rd. Suddenly they tell me that the products are out of stock and the supplier change the processing time to 7-10 days.
4th. My 2 first order status, which was placed on 4/4/2020 and today is 04/12, before going out of stocked, never change the status, still “processing”.
5th. My customers are upset and requested me a refund with very frustrating emails. I have spoken to the customer service at Spocket and they kept telling they won’t give me a refund or cancel the order due to the high demand on the product right now. note that the order is still “processing”, which means they should refund and cancel since it hasn’t been shipped yet.
6th. I am very disappointed at the Spocket app and team. They didn’t care about my business being jeopardized due their priorities and disorganization. I will never use this app again.
We want to extend our sincerest apologies concerning all the issues that you have faced. We try to maintain the highest standards of service, but clearly, that's not what happened here. I am terribly sorry to hear about your experience and hope you will give us an opportunity to discuss this further with you. You can reach out to us via our 24x7 live chat or you can email us on support@spocket.co! We hope to resolve this to your benefit and earn you back as a customer.
Team Spocket!
Spocket is a great and easy clean user interface for dropshipping and i definitely recommend it to everyone starting or already doing it
Thank you for the feedback and recommendation! We try our best to make is as easy and clean as much as we can to give a better experience. Hope you continue to enjoy using Spocket!
This app is a good app to have while u have a Shopify shop, products are great and most of the prices are really nice. Support are the best always there when u need them.
Thank you! We are proud to say that we do have the best, most dedicated support team ever.
Great options to choose from! Love the ease of use also, it helps for someone who is brand new to dropshipping.
Welcome to dropshipping business! This app will absolutely help you to start and grow. Feel free to reach out to us if you need help. - Erwin
I really love the products and it works perfectly with Shopify! I would recommend to anyone looking to have a great start with their business.
Thank you for using and recommending Spocket! We're pleased to provide you with great quality products and we are looking forward to working with you! -John
I used very little. Need more time for my opinion.Thnks for your attention any problems write to customer service.
Not a problem! We're grateful for the effort to give us a rating. We'd be looking forward to providing you with an awesome experience! Thank you for choosing Spocket!
So far it has meet my expectations and I have 0 issues with it. Highly recommend so far in my experience