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nice
very good app for dropshippers
i saw that to use this app for droshipping it helps you alot thanku
Hi there! We are happy to know that you are enjoying your experience. Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
The same products but in another country. So nothing special.
Just joined the Pro Plan... Wow, it's amazing, 10 stars! So many unique products to choose from! Plus, Spocket is very user-friendly, which is great for people just starting out, like myself. Gotta Go Now! Have Products to Add. Thanx! ;)
CoffeeFlyZone - Welcome to the Professional Pro Plan!
Thanks for the 10/10 rating :) We are on a mission to ensure you find huge success with your online store. We are thrilled that you’re happy with the unique products and easy to use interface of Spocket.
We are always here to help, so whenever you have questions, please reach out!
Thanks!
Team Spocket
A large selection of quality products for my online store and VERY user friendly! Other wholesale stores look cheap but Spocket's website looks like they offer quality items and quality communication. Love the Free Trial offer!
Perfect! We aim to make your experience the best one ever. In case you should need anything, our support team is open 24/7 to help you! - Erwin
Just started using this app. So far its one of my favorites. I like the inventory and prices. Still learning more about it.
Welcome to Spocket! We totally understand how hard it is when you are just starting but this is where our amazing customer support team comes in. We will guide you all the way! Just let us know how we can help and we rush in to help.
The Pro plan that cost $99 is advertised as allowing you to import unlimited number of products to your store. Not true, you are stopped after certain number and they demand a minimum amount of sales in order to allow you to keep adding products. This information is not shared anywhere on their site. The plan description is misleading, I wasted $99 and valuable time. The benefit I saw of using this app was having access to china (AliExpress) products with comprehensive titles and description. Saving me the time to edit AliExpress product titles and descriptions. All the products in their catalog are available on Aliexpress for a cheaper price and free shipping.
Including it’s main benefits, how it works, key features, if you can build a successful online store with it, and if it's actually worth the money
Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Buena muy fácil de usar buena variedad de productos los precios un poco elevados pero no se comparan a la ganancia.
¡Tienes toda la razón! Las ganancias siempre serán más que el precio, por lo que definitivamente vale la pena. ¡Gracias por elegir Spocket!
You are absolutely right! Profit will always be more than the price so it is definitely worth it. Thank you for choosing Spocket!
I was very upset at the beginning about the customer service but my Issue was finally solved. so I am happy. Thank you.
We're glad to have been able to resolve your concerns and we sincerely apologize for any misunderstanding or inconvenience we may have caused. We appreciate your extended patience and understanding. Rest assured that we always aim to provide you with excellent service. Thank you!
Started working with Spocket 2 weeks ago:
1st. App doesn’t allow you to contact the supplier directly. Only through Spocket Customer service team, which is very inconvenient.
2nd. I had 2 customers placing order with a supplier where the warehouse located in USA have the processing time 2-3 days, and delivery 4-7 days. It has been a week and the order is still “processing”.
3rd. Suddenly they tell me that the products are out of stock and the supplier change the processing time to 7-10 days.
4th. My 2 first order status, which was placed on 4/4/2020 and today is 04/12, before going out of stocked, never change the status, still “processing”.
5th. My customers are upset and requested me a refund with very frustrating emails. I have spoken to the customer service at Spocket and they kept telling they won’t give me a refund or cancel the order due to the high demand on the product right now. note that the order is still “processing”, which means they should refund and cancel since it hasn’t been shipped yet.
6th. I am very disappointed at the Spocket app and team. They didn’t care about my business being jeopardized due their priorities and disorganization. I will never use this app again.
We want to extend our sincerest apologies concerning all the issues that you have faced. We try to maintain the highest standards of service, but clearly, that's not what happened here. I am terribly sorry to hear about your experience and hope you will give us an opportunity to discuss this further with you. You can reach out to us via our 24x7 live chat or you can email us on support@spocket.co! We hope to resolve this to your benefit and earn you back as a customer.
Team Spocket!