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In base alla valutazione
This app has a variety of good products, I have been answered all of my question by the administrators, however the "STARTER" subscription is perhaps too expensive for what it offers, the amount of products available with it is limited, it just could be overall a little better.
But in general, I love this app.
We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more.
I will make sure to have this documented and raised with our team. We would also love to share with you our Promotional pans that can definitely suit your needs!
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Please let customer knows shipped from and how long delivery time.
Also, we dont know what shipping carrier you use to ship the item, please provide that. Like Oberlo Epacket for aliexpress, or UPS, DHL, etc.
The processing time and delivery period is actually on the listing itself and you should be able to easily find it together with the other details once you click on the product you want to push. You would also be able to identify the carrier used once the tracking number is available but you may also simply reach out to our 24/7 customer service and they would be able to tell you what carrier a certain supplier uses. The reason it is not automatically posted is because our suppliers only use the best shipping method possible to get it quicker to your customers and there are time when the carrier changes based on your customers location. Please do reach out to us at support@spocket.co and we'd be willing to answer your questions and help you out! Thank you for being with us!
Super easy to operate. I think this will be an awesome asset to anyone that gets into drop shipping. I will continue to make this my way to order.
Fabulous! It gives us great pleasure to hear that you are enjoying the app. Your kind words encourage us to keep doing our best. If you require assistance, our support team is always ready to help! Thank you again, and have a wonderful day! - Erwin
I am a new user, so I'll have to give a another review later. For now I had a problem and Jam, a remote assistant, was able to solve it for me right away. Off to a good start.
Awesome! We're happy to have you with us and we are glad to be a part of your journey. Please don't hesitate to reach out back to us anytime you need help and we'll always be here to assist you. Thank you for choosing Spocket! -John
Products are way overpriced, will not be able to make any sort of profit on most items. May even be cheaper to source thru Amazon directly in some cases.
I signed up for a free two week trial, thought I had cancelled the trial but received zero email notifications from them what so ever. Not a sign up confirmation or a trial ending confirmation or a pending charge notification. Just a transaction on my credit card.
Contacted help and once they were able to track down the charge, stated since I had not cancelled the trial that there was nothing they'd be able to do to reverse the charges.
Contacted my credit card, explained their fraudulent methods and received a full refund.
I strongly recommend against using this platform.
Hello CrownlandCampers! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Super easy sourcing , easy navigation .
it is very good app. I would recommend everyone to use this app. It is beginner friendly and have really cool products.
Thank you for the review! We are glad Spocket helps you with your online store and also appreciate you recommending us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I used this app for the free trial only. I went to go cancel on the last day of the free trial they had charged my card. There is no phone contact i had to email and never was refunded.......
Thank you for letting us know about your concern! We're sorry if there was any misunderstanding regarding your account. We checked on our records and confirmed that your account was actually refunded a week ago and was completely processed. We'd be happy to help sort out any confusion regarding your account. We'll have one of our account managers reach out to you directly and assist you however we can. Our apologies for any inconvenience! Thank you for your patience and understanding!
very helpful so far and love that suppliers are US based. Still in the free trial but very optimistic based on what the experience so far.
Welcome to Spocket! Your optimism can be the reason for your future success! We are always here and ready to help you when needed. Reach out to us at support@spocket.co anytime! Thank you! -John
Im new to spocket but I already love it. Spenser replied me promptly and gave me guidance. Really nice and pro guy. Thank a million Spenser.
Ricardo.
Awesome! Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that Spencer's assistance has made such a difference. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail