Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 82% delle recensioni ha 5 stelle
  • Il 11% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
1 febbraio 2023

Easy to use software, no bells & whistles; Amazing products, but very expensive to make any profit after discounts and promotions

753Fit.com
Stati Uniti
4 mesi di utilizzo dell’app
Spocket ha risposto 1 febbraio 2023

We are thrilled that you loved your experience; we're delighted that you found our product and app to be useful. However, we invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Irene

Data modifica: 4 dicembre 2020

I will tell you Spocket is a great app when it wants to be, but there are so many issues with Spocket, it's made want to cancel. First the good... The production selection and pricing is good. You will make money off these items. The selection is great too. Now the bad. When an issue arrives, you need to contact support. I had several of their suppliers send out the cost invoice instead of the price invoice. So when you charge $35 for an item that cost $11, and your customer wants to know why the invoice says $11 when you charged $35, have fun with that conversation. Another situation where Spocket onboarded a supplier and I went to try to purchase the item and the supplier hasn't setup their billing correctly, and now 5 days later, it is still not setup, and they get no response from the supplier, and now my customer is ticked off, and I am told I have to wait. If Spocket onboarded correctly, they should be running a sandbox transaction to make the client is setup correctly. So before you invest in Spocket understand, they have great prices, great selection, and decent customer service, but their proccess management is ineffective.

Inspired Gift Shop
Stati Uniti
4 mesi di utilizzo dell’app
Spocket ha risposto 18 novembre 2020

Your honest feedback and opinion is well appreciated. We are very happy to know about your success! You can rest assured that we will always be here for you whenever you need us. Looking forward to growing together! Thank you for trusting our services!

Data modifica: 19 maggio 2020

** Update: Customer Service reached out to me and agreed to give me a refund for items that were heavily delayed, and compensate me. I didn't mean to give Spocket another chance but I will try one more supplier before I make a final decision. I'm giving 3 stars because after I posted a negative review about delays and lack of effective communication, I received a very speedy and efficient customer service - Spocket should provide that to store owners regardless of posting reviews on the app store.

Saved by the Ride
Stati Uniti
4 mesi di utilizzo dell’app
Spocket ha risposto 23 maggio 2020

Thank you for being honest with your review! We appreciate the understanding and patience that you have extended to us. Rest assured that we will correct the concerns you raised and continue to do our best in providing you the best service possible! Thanks for giving us another chance.

4 novembre 2019

I use this app to obtain a quicker shipping time. I still don't know how I feel about it. I can't really find products for my niche to fit into my store and the items I do find are being sold to me at regular market price. So far I've been using spocket for a little over 3 weeks and I don't know if I will continue.

Picture Perfect Home Decor
Stati Uniti
3 mesi di utilizzo dell’app
8 ottobre 2020

Not the best for dropshipping clothing. I worked with a Spocket supplier who ended up having low quality products and using product images that didn't match what my customers actually received. If you're in a clothing niche you might as well save yourself the subscription fee and dropship directly from the supplier for free.

LOMA Loungewear
Stati Uniti
3 mesi di utilizzo dell’app
Spocket ha risposto 10 ottobre 2020

We're so sorry to hear about that! We don't tolerate any suppliers that may mislead our customers. We would love to hear more details about this concern so that we can take appropriate actions. Please do reach out to us at support@spocket.co and we'll gladly look into this and rectify it as soon as possible. Thank you for letting us know!

Data modifica: 30 marzo 2019

The best app I've used soo far definitely worth a try for newbies. I used this app for the dropshipping.

NV Luxury Hair
Stati Uniti
3 mesi di utilizzo dell’app
14 ottobre 2018

Most of the products are from suppliers who have bulk ordered from China. Shipping to US from the US, was expensive, at least 8$. This leaves little profit margins. 8-14 days shipping to US, doesn't exactly beat epacket for much cheaper

PURSE ISLAND
Regno Unito
3 mesi di utilizzo dell’app
16 agosto 2017

Worked great at first, but stopped working and won't search products to upload anymore.

Crowned Lily Co
Stati Uniti
3 mesi di utilizzo dell’app
Data modifica: 27 maggio 2020

I’m brand new to this company but so far it’s really cool. I’m excited for all the inventory in my store and can’t wait to keep selling cool products. Definitely a really great way to make extra money. I cannot figure out the process of getting things paid and shipped very confusing to me.

Queen Bee’s Royal Living Company
Stati Uniti
2 mesi di utilizzo dell’app
Spocket ha risposto 26 maggio 2020

Glad to have you with us! Happy to hear you are enjoying Spocket so far. We wish you the best your drop shipping business!

Data modifica: 10 marzo 2019

Amazing to be able to fully automate the drop shipping process but would be great to get some AU suppliers on here.

lovemebub
Australia
2 mesi di utilizzo dell’app
Spocket ha risposto 19 marzo 2019

Glad to hear you are enjoying Spocket! We are in the process of adding new suppliers every week and although majority of them will be from EU/US, we also hope to cater more for our friends in Australia! So if you know AU suppliers that we can work with, hit us an email at support@spocket.co and we'll try to get them on board.