Recensioni (6.822)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 84% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
Data modifica: 19 maggio 2020

** Update: Customer Service reached out to me and agreed to give me a refund for items that were heavily delayed, and compensate me. I didn't mean to give Spocket another chance but I will try one more supplier before I make a final decision. I'm giving 3 stars because after I posted a negative review about delays and lack of effective communication, I received a very speedy and efficient customer service - Spocket should provide that to store owners regardless of posting reviews on the app store.

Saved by the Ride
Stati Uniti
4 mesi di utilizzo dell’app
Spocket ha risposto 23 maggio 2020

Thank you for being honest with your review! We appreciate the understanding and patience that you have extended to us. Rest assured that we will correct the concerns you raised and continue to do our best in providing you the best service possible! Thanks for giving us another chance.

23 gennaio 2024

Nice

Fellestia
Cipro
3 mesi di utilizzo dell’app
Spocket ha risposto 25 gennaio 2024

Hi Fellestia!
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

4 novembre 2019

I use this app to obtain a quicker shipping time. I still don't know how I feel about it. I can't really find products for my niche to fit into my store and the items I do find are being sold to me at regular market price. So far I've been using spocket for a little over 3 weeks and I don't know if I will continue.

Picture Perfect Home Decor
Stati Uniti
3 mesi di utilizzo dell’app
12 luglio 2023

The app is unfortunately not great. Several issues occur at every step, from importing products to simply browsing their product library or paying for the orders: cache needs to be cleaned endless numbers of times, product library crashes often, only credit cards are accepted (not debit) and this is not said anywhere until you discover it at the checkout for the first order. Assistance takes days to solve the easiest issues, apart from the amazing Prinz who is always super quick and effective. Thank you Prinz!

Ninja Toddler
Italia
3 mesi di utilizzo dell’app
Spocket ha risposto 14 luglio 2023

Thank you for your feedback! We’re pleased that Prinz was able to provide you with exceptional service. We are also very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

8 ottobre 2020

Not the best for dropshipping clothing. I worked with a Spocket supplier who ended up having low quality products and using product images that didn't match what my customers actually received. If you're in a clothing niche you might as well save yourself the subscription fee and dropship directly from the supplier for free.

LOMA Loungewear
Stati Uniti
3 mesi di utilizzo dell’app
Spocket ha risposto 10 ottobre 2020

We're so sorry to hear about that! We don't tolerate any suppliers that may mislead our customers. We would love to hear more details about this concern so that we can take appropriate actions. Please do reach out to us at support@spocket.co and we'll gladly look into this and rectify it as soon as possible. Thank you for letting us know!

10 maggio 2023

I am just starting out but so far I am imperssed and will continue to offer their products on my shopify site.

Toying With Chaos
Stati Uniti
3 mesi di utilizzo dell’app
Spocket ha risposto 10 maggio 2023

We’re glad that you were satisfied with your Spocket experience and would love to hear some additional feedback about how we could improve our service even more. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Data modifica: 16 maggio 2023

Good so far, I don't have much experience with this yet but Spocket has definitely made it easier to learn and start this e-commerce process.

Roome Collective
Canada
3 mesi di utilizzo dell’app
Spocket ha risposto 16 maggio 2023

We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Data modifica: 30 marzo 2019

The best app I've used soo far definitely worth a try for newbies. I used this app for the dropshipping.

NV Luxury Hair
Stati Uniti
3 mesi di utilizzo dell’app
14 agosto 2023

I like spocket but the suppliers don't respond to you also the cost is not efficient when your just starting off or out

Rich Dynamics Fasionz
Stati Uniti
3 mesi di utilizzo dell’app
Spocket ha risposto 16 agosto 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

14 ottobre 2018

Most of the products are from suppliers who have bulk ordered from China. Shipping to US from the US, was expensive, at least 8$. This leaves little profit margins. 8-14 days shipping to US, doesn't exactly beat epacket for much cheaper

PURSE ISLAND
Regno Unito
3 mesi di utilizzo dell’app