Recensioni (5.413)
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Online chat support was immediately responsive and assured me of their policy. They also helped me reach out to a supplier to get a question answered about packaging. Thank you, Ria!
Hi there! Thanks for your awesome review! We are glad that Ria was able to help you to start your online store with Spocket and that your inquiries were all answered efficiently. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I love the ease of use! The list of suppliers is also great. I'm a newbie to all of this, so the user friendly app is amazing.
Thanks for taking the time to leave feedback! We are so pleased to hear how we've made your job easier. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Products are way overpriced, will not be able to make any sort of profit on most items. May even be cheaper to source thru Amazon directly in some cases.
I signed up for a free two week trial, thought I had cancelled the trial but received zero email notifications from them what so ever. Not a sign up confirmation or a trial ending confirmation or a pending charge notification. Just a transaction on my credit card.
Contacted help and once they were able to track down the charge, stated since I had not cancelled the trial that there was nothing they'd be able to do to reverse the charges.
Contacted my credit card, explained their fraudulent methods and received a full refund.
I strongly recommend against using this platform.
Hello CrownlandCampers! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Easy to navigate
Hi there!
Welcome to Spocket! We are glad you have decided to use this app for your dropshipping journey. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
good so far
Hello Get4Less!
Thanks for your kind words. We are glad you like your experience. It is good that you were able to start using our service and rest assured that it will get better from here. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I've Only just started but after looking at all the other suppliers I felt Spocket had the easiest format to use. Plus the products that they offer are of a higher quality, but still with the facility to import nearly anything from Aliexpress.
Thanks for your feedback! It gives us much pleasure to know that you love Spocket and our products. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I just signed up for the free trial of the Empire Plan subscription and I think it's going to be a long partnership with Spocket. The platform is well established and user friendly plus I had a quick response from Spencer from the support team for the first glitch I encountered. He knows what he's saying and accommodated all my queries with ease. Thank you Spencer.
Keep up the good customer service.
Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Spencer receives feedback. Welcome to Spocket! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Gyors és megbízható.
Hi MelodyBell!
Köszönjük értékelését és azt, hogy szereti Spocket! Nagyon sok szolgáltatást és terméket kell keresni. Biztosítjuk, hogy a dropshipping utazása csodálatos lesz! Ne habozzon kapcsolatba lépni velünk a hét minden napján, 24 órában a chat csatornánkon keresztül, vagy küldjön egy e-mailt a support@spocket.co - Abby címre.
If the supplier says processing time is 1 day then I expect it to be just that. My order has been sitting in processing since 7/28/23. Spocket can't even reach the vendor. My customer contacted me today and asked about the refund since the order was never shipped. I had to refund her out of my own pocket. They also promised me a free month of service twice. Never ever received the free month either. Support is respectful, but delivery could use work. I have decided to cancel services overall.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
I enjoy using this site for my dropshipping store. Very quick to respond to inquries. Havent had any problems.
Hi Overshoulder! We are happy to know you love the experience with Spocket! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby