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Excelente estoy aprendiendo cada día es un nuevo comienzo
¡Muchísimas gracias por tu comentario tan positivo! Nos alegra saber que estás aprendiendo y que cada día te brinda nuevas oportunidades. Estamos aquí para apoyarte en cada paso del camino y nos encanta verte crecer con nosotros. Si tienes alguna pregunta o necesitas asistencia adicional, no dudes en contactarnos. ¡Te deseamos mucho éxito en tu proceso de aprendizaje y en tu emprendimiento! - Eleanor
Eleanor was very helpful and patient with me when I needed some clarification. Great customer service.
Hi there!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Eleanor. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
AVOID!!! They took 2 payments annual from my account for on 2 days back to back! They have no customer service and no one will respond to you! They will just take more payments. I had to cancel my card and get a new one!! I know someone will reply to this comment saying email us and we will get it sorted blabla!!! the truth is they don't want to sort it out or refund or anything. Never do business with them, their service is bad. Their products are not very good references. The only thing that want is your money and not give the best service
re udapted from my last comment. he contacted me again to make me believe who was going to refund me. It's been 2 weeks who tell me who agrees to refund me and tell me Thursday to pass who cannot because I am in dispute with Paypall. I communicate with Paypal and mention to them that they do not want to refund and that they must respond to my dispute with Paypal. I sent back a message telling them I communicated with Paypal and told them who should respond to my dispute made via Paypal. 7 days no response following this. They make you believe who want to refund you to prove who gives good service. Never do business with them. because they tried to take 3 times the cancellation package after the first one passed. I had to cancel and block this payment. their service very bad and only think about the money. never do business with them. big red flag
We appreciate your feedback, and we're deeply sorry to learn about your experience. Please accept our sincere apologies if we fell short of your expectations. However, we're here to assist you with your concern. Please don't hesitate to reach out to us via chat or email at support@spocket.co, and we'll investigate this matter promptly. Your understanding and patience are greatly appreciated.
I do not recommend this company because they are scammers who will take money from you by any possible ways. I was subscribed for a free plan and when I login again I received a sign up for spocket- pop up window, and when I clicked to close this window I didn't even know they subscribed me for a paid plan.
Stay away from them ,don't waste your time.
We sincerely apologize for any confusion. Subscribing users without consent is never our intention. We're investigating and committed to improving. Please reach out to us at support@spocket.co for any further assistance.
Nagyon jó ez a platformot.
Köszönjük szépen a pozitív visszajelzést! Örülünk, hogy elégedett vagy a platformunkkal. Ha bármilyen kérdésed van, vagy segítségre van szükséged, ne habozz kapcsolatba lépni velünk! - Eleanor
They charge you automatically and don't give refund !!!
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
So far it has been a good experience and I have no major complaints. I had some questions and customer support was excellent, OJ Songsong stayed with it until the question was resolved and his follow up was much appreciated. I am still stocking my store and haven't launched yet so I will update again after that.
Hi Eva Stessa Home!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Super tool!
Thank you for the fantastic feedback! We’re excited to hear that you find the tool super. If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to help and always looking for ways to improve! - Eleanor
Always very helpful & thanks again Spencer
You're very welcome! It's always a pleasure to assist you. If you ever need further assistance, don't hesitate to reach out. Thank you for leaving a review for Spencer!
Happy Spocket-ing!
spocket et insane !!!
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you think Spocket is 'insane' in a good way - Eleanor