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Jennie in customer support was very responsive and helpful!
Hi AccessoryFlair! Thank you for your review. Our entire Customer Support team at Spocket, especially Jennie is very happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
L'intégration de l'IA est exceptionnelle
Nous sommes ravis d'apprendre que vous avez vécu une expérience fantastique avec nos fonctionnalités basées sur l'IA sur Spocket ! Notre objectif est d'utiliser l'apprentissage automatique et l'intelligence artificielle pour vous aider à rationaliser votre entreprise et à prendre des décisions basées sur les données. - Erwin
better than that crappy app syncee that never works and always has an error... good job iu Like this one
Hi there! Thanks for your kind words. We are glad you like your experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Spocket is a scamming and unserious business, stay away! I signed up for Spockets free trial to try out their services. Their selection of products is mostly garbage and the app is difficult and in many ways inconvenient. I made sure to cancel my free trial before the period of two weeks was over. For some reason they still charged me for the next month of the paid plan, even though I most definitely cancelled it. Because of a server issue or something on their end it appeared that my cancellation never registered (or so they claim). When contacting their support I was given unserious responses and after insisting on receiving a refund they waited several days to answer and then “declined this request”. Greedy, scammy and terrible are the three words to describe this terrible business. Stay away. I’d imagine any of their competitors are much better.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail
Love the details that are completely taken care of. Makes everything flow so much smoother.
Hi LW Country Hers! Thank you for leaving a positive review . At Spocket, we continuously strive to serve you better. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co -
Abby
It seems that we will have a long conversation!
Hello there! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I would recommend this app it is very useful and Prinz in customer service is Great to work with!
Hello R&R Liquidations! We are happy to know you love the experience with Spocket. We are proud Prinz was able to help you with your queries. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
The Products and service is excellent. Had Prinz work out and account billing issue, fast and efficiently.
Hello Bodyswerve! Thanks for your feedback! It gives us much pleasure to know that you love the service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
ilk başlangıçta daha programın nasıl çalıştığını anlamadan 5 yıldız ve değerlendirme istemesi garip
Hi Xeva Candles Art!
Geri bildiriminizi Spocket ile paylaşmaya zaman ayırdığınız için teşekkür ederiz. Görüşlerinize değer veriyoruz ve bizimle olan deneyiminiz hakkında daha fazla ayrıntıyı bize bildirmenizi öneririz. Sohbet kanalımız aracılığıyla bize 7/24 ulaşmaktan çekinmeyin veya support@spocket.co adresinden bize e-posta gönderebilirsiniz - Abby
Great stuff
Your kind words mean the world to us. We're committed to continuing to deliver exceptional service and support to our customers, and it's great to know that we've met your expectations. - Erwin