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Hello there! Thanks for your feedback! We are glad you like the service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Spocket is top notch Drop Shipping provider. Easy to use and integrates great with Shopify. Payments are easy and customer support is superb!!! May Your Days Be Full Of Joy!!!
Thank you! We wish you joyful days ahead too! We greatly appreciate the feedback. Reach out to support@spocket.co anytime you need help or if you have any questions! -John
The customer service with Spocket is the reason I keep doing business with them. My last experience was with Lorena and she was able to get my question answered immediately. So impressed!
We truly appreciate your feedback. Your words fuel us to improve and always innovate. I can assure you that we will be consistent in delivering the best service. Please know you can always reach out if you should need anything. Thank you for choosing Spocket! - AJ
I love the products! A little pricey for the rookie that I am. Looking forward to my first sale!:)
Awesome! Glad you are loving the selections. Some listings may seem pricey at first but once you get the hang of it, some prices can even look affordable! We'd love to help you get that first sale however we can. Don't hesitate to reach out to us at support@spocket.co and we'll gladly assist you! Thank you!
This is a great app. lots of great products! Has given me lots of choices for my store. so glad to have stumbled on this app. Everyone should give Spocket a try. Love the Premium products. Also love the quick shipping times. Can't wait to see all they have to offer!
Thank you for trusting us and we'll continue to do our best to give you an awesome dropshipping experience!
Great service, great products. I like the drop shipper because they have a bunch of suppliers that ship from the USA
You are in the right place! Spocket has the most number of USA suppliers in the market right now so we're glad to have you with us! Thank you for choosing Spocket!
I'm just getting started but I was quickly impressed at the user friendly navigation on Spocket. The quick videos that popup are extremely helpful and makes everything SIMPLE! Love it!
We appreciate for taking the time to leave us a lovely review. Happy Spocket-ing!
Update: The customer service is amazing!
I use this app 100% for all of my drop shipping. The support is there when ever that you need it. They work with you no matter what the issue is. I used the online chat a lot when I was first starting out. Every work well!
The down fall:
You have to pay close attention to the photos and the variants because some products will show three different colors however in the variants it will just be listed as A so you don't know what color you will get. Also the product descriptions are not very detailed. Some items lack information such as size, color and shapes. Also with the prices that they offer it is very hard to make a well size profit. Some times you can find items on other sites for half of the cost of what "our" price is.
Overview:
I love this app. Mostly because of the customer service and the support that you receive. However there is TONS of room for improvement. Hope this information can help some of you!
We are glad that despite of improvement needed on the platform, you are still loving the app. Rest assured that we are doing our best to improve our service and that's our main focus. Hence, why we are providing outstanding customer service support during this improvement. Happy Spocket-ing!
I use the app to bring new and exciting products to my customers. I love the uniqueness of of the products. I'm enthusiastic about our partnership and look forward to sourcing products for my pop up shops and selling marketplaces.
Looking forward to doing business with you as well! We love that you chose us to be your partner.
Spencer was amazing. Very knowledgable! He was able to help me under stand the questions I had regarding my branded invoices. I really appreciated the clarity he provided.
All of our support agents are equipped with the necessary knowledge and information in order to help you with whatever you may need. We appreciate you sharing your feedback and you can expect the same level of service from all our support agents! Thank you for choosing Spocket! -John