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One thing I love about Spocket - great customer service. Abigail was awesome to work with resolving my issue.
Thanks for your feedback! We’re truly grateful for your comments about Abigail and will make sure we share your compliments with her! We hope we’ll have the opportunity to assist you again. - Erwin
Has been the best tool for helping me source products for my store. Easy to use and different pricing options to go with you as you scale
Awesome! It's always great to know we are able to provide the best tools to help your business grow. Thank you for using Spocket!
I needed guidance on an issue that was not clear to me, and Robbie helped me in a very professional way, responding quickly and with a lot of patience, thank you
Wonderful! Thanks for your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Manny, who we know will be delighted to read your comment. Have a great day! -Erwin
Super easy to use, really nice selection of suppliers and items. Started a new e-commerce business and love how this integrates with Shopify!
Awesome! So glad to know you are loving our platform. We work hard to make Spocket the best app for your drop shipping needs. Thank you for trusting our services and for being with us!
I got an order for the first time tonight for a couple spocket products and needed to speak with support for an issue. I spoke with Russell and he was AMAZING! Got me on the right track and was very informative!
Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Russel. - Erwin
Desinstale la app el 29 de mayo de 2o23 y me sigen cobrando solicito devolucion, jamas use sus productos, espero una respuesta
¡Gracias por tus comentarios! Estamos muy escuchar acerca de su experiencia. Nuestras más sinceras disculpas si no pudimos cumplir con sus expectativas en este momento. Sin embargo, permítanos ayudarlo con su inquietud. Uno de nuestros administradores de cuentas se comunicará con usted directamente para ayudarlo con cualquier problema que pueda tener, chatee con nosotros o envíenos un correo electrónico a support@spocket.co para que podamos investigar este asunto de inmediato. ¡Gracias por su comprensión y paciencia! - Abigail
Great service.great product to import .Easy platform nothing complicated .import from all over the world
It's lovely to hear that you liked Spocket! We are committed to making our app the best for you! Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
I used the chat to discuss plans and cost. Abby was very patient and understanding with my confusion of the Empire price. Thank you Abby!
Thanks for leaving us such a wonderful review. This kind of feedback is valued by every team member here and it gives us the motivation to continue developing our service. If you have any questions or concerns feel free to contact us. - Erwin
This app is great for dropshipping. The customer support is excellent and the app is very easy to use. I like how they have default settings for pricing- set your markup multiplier and go. the only con is the suppliers sometimes come and go with products so you have to do research on them and make sure they will not run out of product.
Thanks for the valuable feedback! We're happy you are enjoying our service. We're sorry if you experienced some out of stock products but that is actually a good sign because that would indicate that you found a supplier/product that sells really fast. Don't worry because we will always be here to assist you in coordinating with our suppliers and in making sure that they stay on top of restocking their products. We thank you for being with us and trusting our service! -John
I decided to build my store using Spocket as they align well with my own goals of offering quality products and a high standard of service. Their support is excellent and available at all hours with quick responses. Very happy about my decision to leverage Spocket as a partner in my store.
We're very happy to work with you as well! We're glad to know that you are having a great experience using Spocket. This inspires us to keep improving further to provide you with the best service possible. Thank you for using Spocket!