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Easy to use
We're thrilled to hear that you find our platform easy to use! We've designed Spocket to be user-friendly and intuitive, so you can focus on growing your business rather than wrestling with complex software. - Erwin
The app support works amazing, Ria solved all my questions and advised me. Definitely 5 stars
Hello JoyCart! Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria as quickly as possible. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Read All Of The 1 Star Reviews! Don't get scammed.
Highly Disappointed in Spocket.
I signed up for Spocket solely because my supplier had recently switched dropshipping platforms.
We had some issues with Spocket regarding orders and their catalog, we contacted their customer service to no avail. They weren't able to fix the issues. Their customer service was condescending and of absolutely no help.
(DropGenius is Part of the Spocket App)
At one point we also signed up for their service DropGenius to build us a quick website so we could started faster, it was great at first. They told us $1.99 was all we had to pay.
However, after canceling our Spocket, and DropGenius, we still received charges for $59.99 from them.
We reached out to their customer service about these charges, however they refuse to refund them, stating their "No Refunds for any reason" policy.
So now we've been scammed out of our money, and are disputing it with our bank.
So watch out.
Spocket and their service DropGenius Are SCAMS!
(DropGenius is Part of the Spocket App)
Thank you for sharing your feedback with us! We deeply regret any inconvenience you've encountered and sincerely apologize if we haven't met your expectations on this occasion. Nonetheless, we're eager to assist you with your concern. Please feel free to reach out to us via chat or email at support@spocket.co, and we'll promptly address this matter. Your understanding and patience are greatly appreciated.
buena
¡Gracias por tu comentario! Nos alegra mucho saber que te gusta. Si tienes alguna sugerencia o comentario adicional, no dudes en decírnoslo. ¡Agradecemos tu apoyo! - Eleanor
Userfriendly app, good product selection and good support when assistance is needed. Rohini helped me out fast and efficient.
Hello Smartphone Covers! Perfect! It is pleasant to know that Rohini was able to provide you with outstanding service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Great app
We're proud of our user-friendly interface and the time it saves you. Our goal is to make it easy for you to find great products, manage your orders, and grow your business. - Erwin
I've found the help of Eleanor extremly helpful , really good and very positive. Really appreciate the transparency of Spocket platform. They didn't let me lose my time.
Thank, you.
Hi CatMadame! Awesome! Thanks for your awesome review. We are happy to know that customer support especially Eleonor is doing an impressive job assisting you with your inquiries in a timely manner. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
Great Support team, Oj welcomed me warmly, managed to solve my issues professionally and was eager to help where they could. They where patient and a pleasure to speak to.
Hi Hound Companion!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Many thanks to the support team for their great efforts to solve my refund issue specially the collaboration from Abigail ..very responsive team.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby