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Spocket Customer service have been very helpful with me and some problems I faced with this application
Thank you for letting us know! We're very sorry to hear about your experience! Please know that we do not tolerate providing unacceptable service. You can be sure that we'll take the appropriate actions necessary to make your experience better all the time. We will also have one of our account managers reach out to you directly to make sure all of your order concerns are taken care of. Your kind understanding and extended patience is very much appreciated! Thank you!
I haven't gotten done setting this up and asking for rating already
Thank you for sharing your experience. This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. Meanwhile, we have forwarded your feedback to our developer team to have this checked right away. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Customer Service is fantastic. Selection is good and changes/updates frequently. I wish they would secure their suppliers for longer periods of time. It is frustrating to have product disappear in the middle of ad campaigns.
Thanks for sharing your thoughts! We will definitely be passing this on to the team for feedback but glad you think our product selection is satisfactory.
These sunglasses are sleek and home for many New York shoppers. Perfect pair of Sunglasses for that special man in my life.
Thanks for your awesome feedback! We are so glad to know that you love Spocket and find it helpful. Looking forward to the success of your store😊
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I love that you can get so many products that ship from the US. The selection of items is good, but there are some items I'd like to sell that I can't find on the app, however. So a bigger selection of products would be awesome. Other than that, the app is very helpful. Most of my store items come from Spocket. I still haven't sold anything from Spocket yet, so I can't give any details on the ordering and shipping process yet.
Thanks so much for the review! We would love to know what kind of items you are looking for so we can start looking for suppliers to onboard and be able to cater to your needs. Nevertheless, we are glad that you are loving Spocket!
Very good product selection and great responsiveness & customer service from the team. It's worth the higher tier subscriptions.
Awesome! Happy to have you with us! We do our best to respond to all your concerns immediately because we value your time. Thanks for choosing Spocket!
It is user-friendly, so I'd recommend it because of that. However, I would not recommend it because it doesn't allow you to select all items/products at once so one can perform a task on all items or selected items.
Thank you for letting us know! We'd like to hear more about your suggestion and how we can make the app easy to use! We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
Easy to use.
Hello Silva Lane! Thanks for the wonderful feedback! We are so glad you find Spcoket user friendlly! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Customer Service is on point! Extremely responsive and helpful. I just wish the suppliers wouldn’t put their business information on the packaging.
Hi Crescent Pines Mercantile! Thanks for your feedback! It gives us much pleasure to know that you love the Spocket service, your kind words encourage us to continue doing our best. Your feedback has been documented too, please feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co should you need additional clarifications here. - Abigail
great, really made things a lot easier for me to develop my store a little further.. i look forward to growing both my business and relationship with spocket... im just getting started with this concept.
Awesome! We're very happy to know that Spocket has made things easier for you as intended. We are also looking forward to working closely with you towards success. Thank you for choosing Spocket!