総合評価
4.7
評価レベルごとの件数
  • 評価の82%は5つ星です
  • 評価の10%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2018年12月10日

Worst app ever ! After stop my subscription but didn't remove the app the charge me again ! They are stealing me oney from my account !

Mizar Collection Store - Pay less get more !
ブルガリア
アプリの使用期間:約1ヶ月
2020年8月17日

I used this app for the free trial only. I went to go cancel on the last day of the free trial they had charged my card. There is no phone contact i had to email and never was refunded.......

Bundles & Slay
アメリカ合衆国
アプリの使用期間:28日
Spocketが返信しました 2020年8月17日

Thank you for letting us know about your concern! We're sorry if there was any misunderstanding regarding your account. We checked on our records and confirmed that your account was actually refunded a week ago and was completely processed. We'd be happy to help sort out any confusion regarding your account. We'll have one of our account managers reach out to you directly and assist you however we can. Our apologies for any inconvenience! Thank you for your patience and understanding!

2017年12月11日

Spocket wants you do their job for them. They want you to convince 80% of the product manufactures to join their network. There is no point in using this app right now. Maybe try again in 6 months, it does look good but it is not ready.

The Outdoors Archive
アメリカ合衆国
アプリの使用期間:26日
2018年10月8日

very expensive app that doesn't have any reviews on products and no customer support number. don't waste money like me!

Celestial Body Jewelry
アメリカ合衆国
アプリの使用期間:26日
2023年2月8日

Happy to Take your money but then not ship the item, rrrrrrr, what a waste of my time, loaded 514 items for nothing, rrrrr so mad

EZYSELLA SHOP
オーストラリア
アプリの使用期間:26日
Spocketが返信しました 2023年2月9日

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin

2020年7月12日

I really did not have any good experience. At first i was thinking keeping my store full with US or European product will be more reliable and quality but sorry to write here that what products i found here was no really worth . in addition there is monthly charges to use their services as well which is too high for startup people like me . Overall bad experience when i need support as their support link never worked.

amrahomeandyou
カナダ
アプリの使用期間:25日
Spocketが返信しました 2020年7月13日

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet you expectations at this time but rest assured we will do our best to make things better. One of our account managers will reach out to you directly to help with any issues that you may have. Thank you for your understanding and patience!

2019年8月12日

I got on the Empire plan that doesn't let you sell to Amazon, Google Shopping, eBay, and isn't integrated with FaceBook. These are my major selling places, and their customer service doesn't have any idea of what's going on. I've talked to several people that can only try to give me an answer by having me wait for someone else. I went from AliExpress to here because I wanted to have an American influence, but the ended up finally being told that I would be in competition with the manufacturers by trying to sell on these platforms.

Paradise Bikini Club
アメリカ合衆国
アプリの使用期間:24日
Spocketが返信しました 2019年8月12日

We hope to provide a service across diverse platforms soon but currently Spocket is compatible with Shopify and WooCommerce exclusively at the . moment. However, please know that we are in the process of expanding it to other platforms, including personal brand channels!

2022年8月26日

So they have "US Suppliers" with a sneaky disclaimer saying that the item will ship from China if showing OOS. Got the free trial, made a sale, made the purchase of the item, and it comes from China, I could have place the order myself on Aliexpress and save the extra fees and overpriced item for "US Supplier". Another thing, if your work with capturing orders manually because as a business you can fulfill them 1st , they wont let them sync to their system.

smartdealsusa
アメリカ合衆国
アプリの使用期間:24日
Spocketが返信しました 2022年8月26日

Thank you so much for taking the time to write this feedback. Our sincerest apologies if we were not able to meet your expectations at this time. Most of our retailers are receiving their products from US warehouses hence sometimes stock is coming from China especially those suppliers with fast-moving products. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Erwin

2021年3月15日

I do not recommend this app or this company at all. After going with their $99 a month plan and importing a large slew of products, I realized that 90% of my products had absolutely outrageous shipping costs (even if they were shipping from the USA), while others were shipping from outside countries with even more ridiculous shipping cost and delivery times ranging from 15-30 days if not longer. After cancelling my membership with Spocket, I immediately lost access to all of my products (which makes sense, but what doesn't make sense is the fact that I cancelled my membership shortly after being charged for it, then lost all of my access without ever receiving a refund - I've since asked Spocket for a refund and am awaiting their response). I only received one order of Spocket products, and this order was COMPLETELY mishandled causing severe issues and frustration with the customer. Not only did it take seven days just to ship the item in the first place, but once it was shipped, it then took another week or so and ended up in Texas when the shipping address for the customer was CLEARLY in Oregon. Now since my account is cancelled, I'm unable to submit order inquiries and try to resolve the situation with my customer. I will not be using Spocket again, ever.

Retail Stallion
アメリカ合衆国
アプリの使用期間:21日
Spocketが返信しました 2021年3月17日

We're sorry to hear about your experience but thank you for letting us know about your feedback! Your feedback is very important to us as we use it to further improve our platform. We apologize if there was any misunderstanding about our process. We would be more than happy to clarify or help regarding any changes to your account. Please feel free to reach out to us as well via support@spocket.co and we'll gladly assist you.

編集日:2018年5月29日

So buggy, getting errors all the time, the products are over priced, a 3$ top is actually priced at 29$, pathetic.

Pathetic and time waste.

Shopliftersbay
アメリカ合衆国
アプリの使用期間:21日