レビュー (6,485)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の10%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2022年4月27日

Jam does the job for me very well. She helped me get my money back on my dropship purchase. Thanks very much.

Wintrend.store
アメリカ合衆国
アプリの使用期間:7ヶ月
Spocketが返信しました 2022年4月28日

Thank you for sharing your experience with us! Please do not hesitate to chat or email us in case you need our help. Our support team is open 24 hours a day, 7 days a week! - AJ

2023年7月3日

So far this has been super user-friendly! I was worried it would be a bit overwhelming but they've made the process really easy. I'm just getting started but I can't wait to start finding more products that fit with what I'm going for.

LINZLEE
アメリカ合衆国
アプリの使用期間:7ヶ月
Spocketが返信しました 2023年7月4日

Lovely! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

2022年8月1日

best drop shipping website I ever used, very pleased with the experience. i will continue to use for any of my product needs!!!!!

Tomlinson Jewelry
アメリカ合衆国
アプリの使用期間:7ヶ月
Spocketが返信しました 2022年8月5日

Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing and hoping that we can add more products with various niches. We hope to assist you again soon. - Erwin

2018年4月1日

I like Spocket, it has a lot of cool products and I think it can improve even more. I wish there were more vendors within the US.

Riccostore
アメリカ合衆国
アプリの使用期間:7ヶ月
2022年6月5日

It is very good in general, but I noticed that there are a lot of products that could be shipped to Australia.

Justmodernonline
オーストラリア
アプリの使用期間:7ヶ月
Spocketが返信しました 2022年6月5日

Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. We'll keep on adding more products for you to choose from. Reach out to us at support@spocket.co anytime you need help! -Erwin

2019年11月8日

I really love this App. My customers are very happy with the fast shipping and the great styles for less. I recommend using this App for your store.

Spice IT Up Boutique

Spice IT Up Boutique
アメリカ合衆国
アプリの使用期間:7ヶ月
Spocketが返信しました 2019年11月10日

We are so glad to hear that you and your customers are happy with the features and the products from Spocket! Thank you so much for the recommendation and we are excited for others to know how you loved Spocket!

編集日:2020年4月29日

4.29 update:

I take back a lot of what I wrote and change from 1 star to 4

Spocket is absolutely not a scam. Yes, many things went wrong, and they have lots of improvements to work on, but they definitely care, they do listen and they want your business to grow.

4.27 update:
I received a call from an account manager. The lady I spoke to seems very nice and understanding. For now, it seems like they are working to fix this. Although, I will make sure to keep updating this review.

=====================

Dear good people, I don't like writing bad reviews. I had to come to write this after chasing their robotic customer support for days who simply don't care about you, your business, or your customers. So why should I care about them?

Those people are heartless.

Hundreds of orders from 3 weeks ago: NO UPDATES! NO TRACKING NUMBERS! NOTHING!

Their customer support said those orders were sent out for delivery then blamed everyone but themselves. First, it was USPS, then covid-19, then "syncing issues", then Shopify. They don't know how to own their mistakes and offer a solution! In the meantime, I'm fact-checking everything they told.

BEFORE YOU SIGN UP CONSIDER THIS:

They won't let you talk directly to the suppliers (red light number one)

You can't cancel orders after being placed even if they have two more weeks before they ship. (red light number two, the item most likely being shipped from China)

There's no way for you to track how much you spent. Impossible to know if there were duplicated charges! They don't send you an invoice! (red light number 3)

They won't refund anything if you sign up for their annual plan and decide to cancel. When a company doesn't offer a partial refund in such cases it means they don't believe their product themselves. (red light number 4)

Instead of responding with an answer, I get this email from this kid who joined the company two weeks ago and has no idea how to solve the issues. That guy sent me a link to USPS which contradicts everything in his explanation to the problem. Again, blaming everyone but themselves. Then he offers me "two free months", so insulting!! Why would I care about that now?! I need my clients to get their packages! (red light number 5 - don't let newbies handle complicated and serious matters)

Meanwhile, I have so many angry customers waiting for an answer, and I don't know what to tell them! People are asking if their order was shipped and if not they'd like to cancel. Makes sense!

It hurts me to feel that I tricked so many people without knowing just because I trusted a system that made it seems like it can be trusted.

Their supplier would tell you they ship "from the United States" Yes, right. Maybe after their local guy here receive the packages and resend them.

I'm shocked by myself and how they drag me to that kind of level of flooding their email and chat messages!

HOWEVER,

I simply will not rest until all my customers get their packages on time or a refund!!! I will fight so strong for people who trusted me and put their payment information on my website!

I respect my clients and appreciate their business while Spocket is spitting on mine.

A company that claims to be the best for dropshippers must know how to communicate with the suppliers they work with and provide us fast answers when there are problems. It doesn't make sense that I've been chasing them for so long to get updates / tracking numbers.

WEARACTIVEWEAR
アメリカ合衆国
アプリの使用期間:7ヶ月
Spocketが返信しました 2020年5月24日

We're glad to have been able to sort things out for you. We appreciate your understanding regarding how things work. It's true that we do have a lot to improve on but you can be sure that we are working tirelessly to be able to provide you only the best service and platform possible. One thing you can also be sure of is we do care for you and your business and we'll continue to do everything we can for you. Thank you so much for your extended patience!

2020年7月21日

The best aliexpress competitor so far. Have a lot of products but still not many tech products are available. Customer support is super fast and super helpful. It has extremely easy user interface. I would give 5 star if it had gaming and some high ticket products.

Vanquish Emporium
アメリカ合衆国
アプリの使用期間:7ヶ月
Spocketが返信しました 2020年7月21日

Appreciate the feedback! Our supplier on boarding team is constantly adding new suppliers and products so you can look forward to seeing those products in the future! Glad to be of help anytime! Thanks for using Spocket!

2021年3月21日

Great Format Display & Great Contrast between the product & services offered, made it an easy decision for me! Just about to start using Spocket I'll be back with my story.

Luxe Bossy Beauties
アメリカ合衆国
アプリの使用期間:7ヶ月
Spocketが返信しました 2021年3月21日

Thank you for sharing your feedback! We aim to provide you with the best service you deserve. We're looking forward to helping you with your success!

2023年1月7日

Iam just starting my online store and this app has been fairly easy so far. Easy navigation and connection to my shopify

Souvie & Co
アメリカ合衆国
アプリの使用期間:6ヶ月
Spocketが返信しました 2023年1月7日

Hello and welcome to Spocket! We are delighted that you have chosen to use this app for your dropshipping journey. Our customer service is available 24/7 to assist you with your questions, so please contact us at any time! - Erwin