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This App has Great customer Service. Last week I was working with Leah on a problem I was having on pricing. All correspondence was completed using email. Leah was very helpful; she understood my problem and put into place fixes that resolved the issue within 24 Hours. She contacted me after a day or two and asked if everything was Ok, and it was. I would highly recommend this App just on the Customer Support itself.
We're thrilled to hear that you had a great experience working with Leah, one of our dedicated customer support specialists. We're proud to have a team that's passionate about helping our customers succeed, and it sounds like Leah went above and beyond to resolve your issue. - Erwin
I had a vendor that was not good, the product never shipped out and the vendor would not respond. Marianne was amazing. She tried all she could to help with the process and what was going on. She understood that having a small business how important it is for our customers to get great service from us and recieve their products as promised. It was so frustrating being a new business owner and wanting my customers experince to be great. Marianne understood this and did all she could to make this issue seem easy to deal with and put me at ease that spocket was there to help. She is amazing.
She also gave me a free month do to the issues. I will be with Spocket as long as I am in business. Thank you Marianne.
Marianne is an exceptional representative of our team, and we're proud to have her as part of our Spocket family. Her empathetic approach and understanding of the importance of excellent customer service are exactly what set her apart. We're glad she was able to put you at ease and make the process seem less overwhelming. - Erwin
Very easy install and user friendly
Thank you so much for your positive feedback! We're thrilled to hear that you found the installation process easy and the product user-friendly. - Eleanor
Spocket has been so good to me as a new online store owner, and I am glad to be in partnership with this company and look forward to many more years with Spocket as my supplier connect ! In my financial hardship as a courtesy Spocket has renewed my 14 day trial period and this will help my new business out so much !
We're overjoyed to hear that Spocket has been a valuable partner for you as a new online store owner. We understand the challenges that come with starting a new business, and we're thrilled to be able to support you in your journey. - Erwin
Ease of use and easy to get started! Love it!
Thank you so much for your feedback! We’re delighted to hear that you find our service easy to use and get started with. Your satisfaction is our priority, and we’re thrilled that you love it! - Eleanor
It's not hard work it aesy
Thank you for your feedback! We’re glad to hear that you find the process easy and straightforward. If you have any suggestions for making it even easier or if there’s anything we can assist with, please let us know! - Eleanor
its amazing at doing various things and in a more simpler way.
We’re delighted to hear that you find the app amazing and appreciate its ability to handle various tasks in a simpler way. Our goal is to provide an efficient and user-friendly experience, and your feedback reassures us we’re on the right track. If you have any suggestions or need further assistance, please let us know! - Eleanor
Poderia ser melhor, em português Brasil! Se mais dinâmico e fácil para começar a usar sua loja. Mas tudo é tudo muito complexo que a pessoa acaba desistindo.
Agradecemos pelo seu feedback! Lamentamos saber que você encontrou a experiência complexa. Estamos sempre buscando maneiras de melhorar e tornar a plataforma mais dinâmica e fácil de usar. Suas sugestões são muito valiosas para nós. Se precisar de ajuda ou tiver alguma dúvida, não hesite em nos contatar. Estamos aqui para ajudar! - Eleanor
Easy to find products and upload them to your store.
Thanks for sharing your positive experience! Finding products and uploading them to your store should be a breeze, and we're happy to hear that it was for you. - Erwin
It is refreshing to find a drop shipping supplier app with fast shipping times and high quality products
Thank you for your positive feedback! We’re delighted to hear that you’re pleased with our fast shipping times and high-quality products. We strive to provide the best service possible, and it’s great to know our efforts are making a difference. If you have any questions or need further assistance, feel free to reach out! - Eleanor