レビュー (6,574)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の10%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2020年4月27日

Amateur software. Doesn't support UPC or EAN, so not for professionals. Also doesn't allow seling on marketplaces, so if you sell on Amazon or other marketplace, stay away from this

Laura's Little Boutique USA
アメリカ合衆国
アプリの使用期間:約1時間
Spocketが返信しました 2020年5月24日

We respect your opinion and we appreciate your feedback as it helps us to improve our platform even more on our future updates. You can rest assured that we'll do our best to be able to provide all your needs as we tackle some existing limitations that currently exist. We would be more than happy to extend our assistance and help however we can. Please feel free to reach out to us at support@spocket.co and we'll gladly do our best for you!

編集日:2022年12月1日

DONT USE THIS APP !!!! ACHTUNG ! REINE ABZCOKE Sobals du die Probeabo machst wird das Geld abgebucht auch wenn du kündigst bevor Probeabo beendet ist !!!!
ATTENTION ! As soon as you make the trial subscription, the money WILL be debited even if you cancel before the trial subscription ends!!!!

Coosmo
オーストリア
アプリの使用期間:約1時間
Spocketが返信しました 2022年12月2日

Vielen Dank, dass Sie uns auf diese Probleme aufmerksam gemacht haben. Wir bedauern, dass Ihr Erlebnis nicht Ihren Erwartungen entsprochen hat und haben Ihr Feedback an unser Team weitergeleitet. Wir laden Sie ein, sich mit uns per E-Mail an support@spocket.co oder im 24x7-Live-Chat zu kontaktieren, um Ihre Erfahrungen im Detail zu besprechen. - Erwin

Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin

2019年8月31日

Everything I selected for my site was “premium”, requiring a higher monthly rate. I tried to contact them and got a bot. I removed this app.

Nicole Marie Fashions
アメリカ合衆国
アプリの使用期間:32分
Spocketが返信しました 2019年9月2日

Thank you for letting us know, however, the plans we offer have stated the inclusions in clear view as we would not want to give our valued customers like you any misunderstandings with regards to what we offer. Should you want us to discuss your request, just let us know and we will be there to help!

編集日:2018年11月23日

No worth it! The pictures of the items are very minimal. Not enough information about the products and the pricing are not the prices directly from manufacturers or brands. They are all from drop shippers...so it's drop shipper ordering from another drop shipper. In other words, you'll end up paying more!

Spocket needs to rethink its strategy, layout design, efficiency, and better subscriptions deals.

URBAN28
中華人民共和国香港特別行政区
アプリの使用期間:26分
Spocketが返信しました 2024年9月11日

I’m sorry to hear that you’re dissatisfied with the product information, pricing, and overall value. Your feedback is important, and we’re taking it seriously as we work on enhancing our app. - Eleanor

編集日:2018年12月16日

Basic plans will not allow you to import product. So frustrated and terrible app for beginners like me.

Oli Online Store
カナダ
アプリの使用期間:24分
Spocketが返信しました 2024年9月11日

I’m sorry to hear about the frustration with the Basic plan and product import limitations. We understand how important these features are, especially for beginners. - Eleanor

2019年1月1日

Don't be fooled. Shipping costs are super high. They dropship from Ali Express to dropshippers, taking all of your profit forcing you to have to sell at higher costs. Just google suppliers in your niche in the U.S. with the word "dropship" after it and find a direct link. Its usually easy to sign up and fast 3-5 day shipping with 1-2 day processing. Fu** These guys and apps and others like this that keep trying to be cloaked middle men out there. LET THE PLAYING FIELDS BE FAIR YOU ASSHOLES!! You filtering apps and easy importing are not worth this upcharge.

Blue Frenchie Bulldog
アメリカ合衆国
アプリの使用期間:20分
Spocketが返信しました 2019年4月8日

Thank you for taking the time to leave us a review! We completely understand how shipping costs may appear expensive. However, this is the standard price for carrier services so that customers can receive items within a short timeframe as fast shipping is crucial to the success of a drop-shipping business. However, if you see any of our suppliers where their shipping costs are unreasonably high, we'd like to know and be notified of it right away so we can look into their shipping rates.

Again, thanks for taking the time to leave us a review and we hope that you do get a chance to try Spocket sometime in the future!

2020年5月18日

I was charged twice for one month, they didn't have a cancel button => your trial registration will result in you being charged or canceling your credit card

I signed up with Paypal, and tried to cancel before I got paid, but they didn't have a cancel button, they still charged my Paypal. I was charged twice by them a day, be careful, they won't refund you, this is a lesson.

the Dog Paws Store
アメリカ合衆国
アプリの使用期間:19分
Spocketが返信しました 2020年5月23日

We're sorry to hear about the unfortunate circumstance that you experienced! Please note that you can find the cancel/downgrade button in your account billing page. We would be more than glad to be able to sort things out for you and help you with your account. Please reach out to us at support@spocket.co and we'll gladly help you the best we can. We'd be looking forward to assisting you soon!

2023年8月22日

It says there is a free plan available, but whenever I tried to add an item to my import list, it kept trying to make select a plan to upgrade to. A free plan doesn't count as a free plan if all I can do is look at the products and cannot actually order them without upgrading. False advertising.

Red Pawn Shop
アメリカ合衆国
アプリの使用期間:13分
Spocketが返信しました 2023年8月26日

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime so we can share with different promotional plans that we do offer. Thank you for giving us a chance and we wish you all the best! - Abigail

編集日:2019年3月23日

terrible pricing no such thing as whole sale prices with this app it requires you to leave a good review in order to let you continue to use for free

GMZTrading
アメリカ合衆国
アプリの使用期間:16分
Spocketが返信しました 2019年4月1日

We would like to extend our sincerest apologies if you felt that the prices you saw on Spocket are not at par with what you were expecting. At Spocket, we worked tirelessly to bring you amazing products from the best suppliers that will fit every dropshipper's niche at very affordable pricing as we want our customers to make huge profits with the help of Spocket. And, if you’re not able to find what you’re looking for, we find ways to make sure that we make it available by scouring for top suppliers to on-board to the team.

We’d love to hear more about your experience and the products or the supplier that you found that didn't have wholesale prices so we can price-match and bring you the lowest prices on the platform. You can always reach out to us at support@spocket.co and our team will be available to cater to your needs.

We hope to see you be a part of the Spocket family as we continue to grow and help you thrive in this industry.

2020年8月26日

The items are too expensive. I would not be able to make much profit. Once I changed to shipped from UK (because I don't want long shipping time) there was almost no items left.

chicmeout
イギリス
アプリの使用期間:14分
Spocketが返信しました 2020年8月26日

Sorry to hear about your experience! We understand that there are certain items that might seem to be expensive at first but our suppliers are actually required to give a minimum of 25-35% profit margin on all their listings. If you feel that the items are not within that margin, we would be more than happy to investigate that supplier and take the appropriate actions necessary. We will have one of our account managers reach out to you directly to make sure that we resolve any concerns you may have. We appreciate your kind understanding and patience!