Spocket アメリカ・ヨーロッパ対応ドロップシッピング

Edrielle was very helpful, and responsive to my queries. She provided relevant information with helpful links to guide me further about my questions.

Only had the app for a few weeks, but everything has been great. Have made some sales from Spocket and the wide range of products they have to offer. Only thing I wish is that when importing over it would have some verbiage to help you in the description.

You for sure should try the 14 day free trail so that you can see the great products that they have.

The app is clean and does what it says. Probably could use a few more hot products but all in all I would recommend it for beginners.

I have used Spocket for the last 2 years, and at first their team was great at finding solutions. Very helpful, as well as respectful, and understanding. However, this last annual membership has not even come close to the rating I first submitted thus, the update. These past several months have just been horrible. Not any real resolutions, and the search product is showing a rather limited supply of anything although "Adult" Content is Everywhere! No matter what the search term is (it is just disgusting, sorry but be for real- have an ex-rated area for those who are into that!). Many of the supplier's do not uphold their responsibilities, to which they cancel orders more often than is beneficial to anyone. You can expect to pay Spockets annual membership, plus their fee on every order, the suppliers cost, and required shipping fee (plus, the cost of products make it nearly impossible to add any profit margin - no joke!). Shopify has fee's, and PayPal as well. Every one seems to have a Win but the Merchant! THE MOST ALARMING FIND (that I surely hope you never come across) is with the Pro, and Empire Membership FOR YOUR BRAND - WILL NOT BE INCLUDED IN THE TRANSACTIONS SENT TO YOUR OWN CUSTOMERS! THAT IS RIGHT! I placed several orders from my own store, and sure enough the supplier sends their name, and address on the box as well as the slip inside the order. (NOT that they fulfilled the order, No where could a slip with my STORE LOGO be found! Just this unethical business (standard) practice within Spocket points to the very first deceptive measure they claim is included in the membership! I have discovered that all of my customer's experienced this same identical thing! I paid for the Empire Membership annually, October 2022 upon discovering this I felt these unethical business practices were cause enough to cancell my membership. Months, and months later this is what the correspondence looks like:

Hi Nia,
Michael here, senior customer success manager stepping in for my colleague Earl as he escalated this to me. I checked your account (heavenah-organics.myshopify.com), and it was subscribed under an Empire Annual subscription last October 12, 2022. You have also successfully scheduled the cancelation of your account by the end of the paid period (October 12, 2023) last June 9, 2023. Unfortunately, it is already passed our 180 refund processing period, and we are unable to process the refund. I can extend your subscription for 3-4 months if you still want to continue the service as a courtesy for the experience caused by these.
Again we're truly sorry for the experience caused by these but let me know if you wish to grab the 3-4 months extension. For more information on Spocket’s Fees & Payment Terms.
Regards,
Michael from Spocket
(My response):
Greetings Michael,
Thank you for responding to give me an update. I understand your examination of this issue extends from the date of purchase unto the timeframe that I cancelled my membership however, this inquiry started way before I cancelled. The reason I cancelled is due to these extenuating circumstances. I had gotten Andi (from Shopify) involved because the Spocket team was handing me off to eachother, and not escalating this further back in March 2023. Let's just look at this from a different perspective: What would you say if you decided to put in an order from your own store to receive the items from the supplier without finding your Logo included in this transaction? I paid for the best membership Spocket offer's in "advance" to which this was not suppose to happen. Sure it would be fine for the supplier to put in a "fulfilled by" receipt but this was not the case. Take a look at all of my order's, you will find that None of the suppliers sent my customer's my logo within their order or on the box for that matter. How would you feel say, you ordered from Amazon, and this box arrives from some "other" supplier? You have no idea what this package is, or who sent it, that is what happened to me with order's from my own store (more importantly~ my customers)... This is unethical business practice. And something that I paid (in advance) for that is within the contract of my annual membership (that is NOT suppose to happen) although, over, and over again this took place. This is not just a one time thing sir! The past 2 years I have been in business with Spocket this has been taking place. It is not okay. Would you want to continue to do business with a company that is doing this to you? My store has been closed (on pause) because of this very serious issue.
Regards,
Nia, HeavenAh Organics
I may not be able to open my store again. I do not recommend this company to supply your dropshipping needs. Please Save Yourself heartache, and disappointment. This company does not care about anything else except for the money! And the Better Business Bureau will have this company on their roster as soon as I file with them. No matter if I do not get at the least half the membership fee back other people need to know how this company works... Good luck Everyone who takes a chance on this company.

The BEST!!! I love it. help my store a really lot. I would recommend it to my friends. Easy to use.

love this, easy to use best products and suppliers for drop shipping would highly recommend not better ecommerce platform

How do i put this? this app have great customer support, amazing people that will work with you.
But, why in the world would you have so many unreliable suppliers, that lie about processing time, shipping time and bogus so called shipping partners just to buy time, because they are drop shippers themselves and not manufacturers. you advertise shipping from the us and short processing time make sure you own up to it. worst of all is that you can't Rate suppliers but yet they call them premium, based on who? we own a large amount of store and will stay an other quarter, if this change i will change my ratings if not that's a lot of our shops cancelling.
now you have to pay to message suppliers.

Great dropshipping website and very good customer service. Special mention to Jam who has always been fantastic

I like the fact that they have multiple suppliers. I also like that you can pretty much get anything from anywhere that ships from the US.

Great Dropshipping app! The customer support is also great! Russel is really kind, helpful, and fast respond. Thank you!