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I used this app and it's really easy to use and it has good products.
I would recommend for beginners and experts.
our recommendation is highly appreciated and valued. We have more products coming along the way so keep an eye out for that!
I’ve been using this app for about 3 months. The only reason why i didn’t give it 1 star is because of the customer service from spocket. It’s great. BUT... the suppliers Do not care about your business. Careless mistakes, sending the wrong product, send one item when the customer ordered 2. The shipping times DO NOT.. i repeat DO NOT match what spocket writes on the product descriptions. Some items ship quick, some take months. Long story short... I know that in order for me to grow my brand I’m going to need to find new suppliers.
Thank you for the honest review! We appreciate it as it helps us further improve our platform even more. You can rest assured that we will do our best to work with the suppliers to avoid future mistakes and issues. Please feel free to reach out to us at support@spocket.co so that we may be able to give you recommendations for your store. Our customer service will surely help you out! Thank you for the understanding!
NICE APP! GREAT PRODUCTS AND CHOICES, VERY USER FRIENDLY, I LOOK FORWARD TO DOING GREAT THINGS WITH IT
The best aliexpress competitor so far. Have a lot of products but still not many tech products are available. Customer support is super fast and super helpful. It has extremely easy user interface. I would give 5 star if it had gaming and some high ticket products.
Appreciate the feedback! Our supplier on boarding team is constantly adding new suppliers and products so you can look forward to seeing those products in the future! Glad to be of help anytime! Thanks for using Spocket!
Spocket is so easy to use! Thank you for the help getting me started on my first journey into ecommerce.
Awesome! We're happy to be of help! We wish you the best and we're looking forward to joining you throughout your journey! Thank you for choosing Spocket!
It's honestly not worth the price in my opinion. Falsely advertised shipping times. There is no way to directly contact distributors. You will actually notice there are many dropshippers already on this platform selling products at ridiculous prices compared to market. Many of the distributors do not update their inventory correctly, or update order status at all. I would be left not having the status of the package for WEEKS until I contacted customer support. As you begin adding products to your store, beware that many of them will randomly go out of stock. Management needs a much better process in place to vet these suppliers. This app should absolutely not be anywhere close to $50 a month. UPDATE: *After leaving this review, Spocket reached out to me and requested I do a 3 month free trial to see if my experience changed. I did not use Spocket services during this time and they refused to issue a refund. Says alot about a company willing to sour an experience over $49.
Thank you for sharing your experience and opinion! We greatly appreciate it as it helps us know what needs to be done to avoid such circumstances. Please know that it is absolutely unacceptable for suppliers on board with us not to provide reasonable prices and a tracking number for every order they receive thru our platform. It is a requirement for them to stay on board with Spocket and we'll surely take the appropriate actions to rectify this. We do promise that if an order takes more than the advertised processing time + shipping time, that order should be valid for a refund but please note that only business days can be counted. We checked on the 10 orders you have on your account and it seems like you have received a refund for those orders that was requested to be refunded. If this is not the case, or if there was anything we missed, we would be more than happy to further assist you with it. We will have one of our account managers reach out to you directly to help however we can. Rest assured that we will do our best to make things better for you! Thank you for your kind understanding and patience!
i love this site it is a great way to get things done for you bussiness,very help ful i can always count on this site.
Thanks for this! And please know that you can always count on our Support team to help you out. We wish you nothing but the best for your business!
Great Format Display & Great Contrast between the product & services offered, made it an easy decision for me! Just about to start using Spocket I'll be back with my story.
Thank you for sharing your feedback! We aim to provide you with the best service you deserve. We're looking forward to helping you with your success!
DO NOT TRUST THIS APP - I downgraded and paused the plan permanently. However, this App recovered the subscription under the table without my permission and charged me for two more months until I found the problem from my statement, they did not confess and said they don't have a Refund-Policy. I wrote an email to argue but they directly ignored my message until now. I am so disappointed with this APP, NEVER EVER USE IT AGAIN!
Hi MHomeWare! Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service. One of our account managers will reach out to you directly to help with any issues that you may have. Otherwise, please chat with us or email us at support@spocket.co so we can look into this matter immediately.
I plan on using this App to increase my dropshipping products. I am just starting out so excited to see what happens. I will review again in a couple of week.