レビュー (5,414)

総合評価
4.7
評価レベルごとの件数
  • 評価の82%は5つ星です
  • 評価の10%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2023年1月14日

amazing app love it so much really helped me to get started
very good for beggenries and to everyone

Liguor'sshop1
イスラエル
アプリの使用期間:11日
Spocketが返信しました 2023年1月16日

Awesome! Glad to know Spocket is the perfect match, especially for beginners like you! We're looking forward to working with you! Thank you! - Irene

編集日:2019年11月17日

Only had a brief look while using the free trial. The catalog is not very extensive and some of the products look much worse than the Chinese counter parts. I was mainly looking for 'made in USA' products but there not that many. Even when you find something different that stands out and its in 'made in USA' category it clearly states that outside of USA will ship from China. If you want to open a fashion/clothing shop it could be useful as you can advertise very quick delivery compared to China and the clothing categories seemed to have more products.

Later edit: great customer support - received a call from Spocket to discuss my review. Because of that i added one star to my initial review. They will also send me an email after they are reviewing my store to see what suppliers they can recommend for me.

SteamVibe
イギリス
アプリの使用期間:6ヶ月
Spocketが返信しました 2019年11月17日

We highly appreciate the feedback that you provide us as this would certainly help us learn more on how we can better improve out services for you! Our customer service team will keep in touch with you to help you out towards your further success!

2020年10月29日

it takes a little getting used to but the team is quite responsive - once you get past the learning curve its quite intuitive - better synchronization between shopify and spocket specifically for reporting on all facets including price / cost would be great

Breezy Sleepwear
アメリカ合衆国
アプリの使用期間:6ヶ月
Spocketが返信しました 2020年10月31日

Thanks for the feedback! It sometimes does take some getting used to especially when you've just started with your journey but don't worry! You can always count on us. Feel free to reach out to us at support@spocket.co anytime you need help. Thanks!

2023年5月8日

Ria CS is the best !! She helped me a lot with a most of things using with Spocket, i am very thankfull to her.

FlexFuel Store
北マケドニア
アプリの使用期間:11日
Spocketが返信しました 2023年5月9日

Wonderful! It is our pleasure to help you with your concerns. We are glad that Ria did it for you. She will be very happy! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

2022年11月16日

I personally think it would have been nice if the live chats were answered rapidly, instead of having several agents on one query. Other than that, I'm happy so far, agents are helpful and do their best to provide the required service.

Silk and Purple Boutique
南アフリカ
アプリの使用期間:6ヶ月
Spocketが返信しました 2022年11月16日

Thanks for your feedback! Our customer supports are on a shifting schedule to cover 24 hours support and doing its best to cater to all inquiries, at the moment we are receiving a high volume of tickets. Furthermore, we'll have this forwarded to the team to make sure that we will be able to respond to every inquiry as quickly as possible. Thank you for sharing your experience with the team. In case you should need anything, our support team is open 24/7 to help you! - Erwin

2022年10月30日

J'aimerais remercier Russel pour son aide, rapide d'exécution et vraiment très gentille! Donc voila, n'hésiter pas a contacter le service a la clientèles en cas de besoin, merci encore Russel!

MyBoiJam shop
カナダ
アプリの使用期間:11日
Spocketが返信しました 2022年10月31日

Bonjour à tous! Nous sommes très heureux d'apprendre que Russel a pu vous fournir l'aide dont vous avez besoin. N'hésitez pas à nous contacter si vous avez à nouveau besoin d'aide à l'avenir. Passez une bonne journee! - Erwin

Translate: Hi there! We are so happy to hear that Russel was able to provide you with the assistance you need. Feel free to reach out to us if you need help again in the future. Have a lovely day! - Erwin

2020年7月29日

The app makes it easy to add new quality products. My only suggestion would be to add order progress section or notification on the order page

FatherFigr
アメリカ合衆国
アプリの使用期間:6ヶ月
Spocketが返信しました 2020年7月29日

Thank you for your suggestion! You are actually automatically updated and notified via the My Orders page and via your email regarding any updates for every order but we are in fact working on a similar feature upgrade and we will soon be applying these on our future updates! You can definitely look out for it! Thank you for choosing Spocket!

2022年12月28日

Ria helped me understand that my account was disconnected, so I was able to keep my account current. Site is easy to use.

Snapdragon
アメリカ合衆国
アプリの使用期間:10日
Spocketが返信しました 2022年12月29日

Hi there! Thank you for the review. We are so happy to hear that Ria was able to provide you with the assistance you need. We’ll make sure we pass your kind words along to her who we know will be delighted to read your comment. We are always available to assist you so don't hesitate to reach out to us! - Erwin

2020年11月1日

Hope this can help me getting sales in the future so that I can support others that in need someday and somehow..

Ugrade Yourself
フィリピン
アプリの使用期間:10日
Spocketが返信しました 2020年11月2日

We're looking forward to helping you towards your awesome goal to succeed and help others too! Please don't hesitate to reach out to us at support@spocket.co anytime you need help and we'll gladly do our best to help you! Thank you for trusting Spocket!

2022年8月12日

Terrible. It is an expensive app for nothing; it can take five days ONLY to process an order BEFORE shipping. It makes no sense AT ALL if the app proposes to provide fast shipping in the USA. Aliexpress does that MUCH faster.

healmonic
アメリカ合衆国
アプリの使用期間:8ヶ月
Spocketが返信しました 2022年8月12日

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Erwin