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There are some things that can be improved. For example, an excel export of products would be super helpful. It would also be great if we could see reviews on each supplier. Other than that, this app is awesome! There tons of high quality products and Spocket's customer service is amazing!
Thanks for letting us know! We are actually in the process of building a feature that highlights supplier reviews so you can see who our top performing suppliers are on our platform. We value your feedback so if you have anything to say, let us know and we'll listen!
Loving it so far! Look and feel is very clean.
DO NOT TOUCH THIS APP UNLESS YOU WANT THEM TO THIEVE YOUR BANK ACCOUNT , I HAD A PAID TRIAL WITH THEM TWO OR THREE YEARS AGO BUT NOTHING SOLD AND MY TRIAL ENDED AND WAS CANCELLED , RECENTLY I LOOKED AT THE APP AGAIN AND WAS WONDERING TO TRY IT AGAIN, NOTE I SAY I ONLY LOOKED AND WONDERED AND THIS MORNING THEY STOLE £70 FROM MY BANK ACCOUNT THAT I , AN ELDERLY DISABLED PERSON NOW HAVE TO WAIT MAYBE EVEN AS LONG AS TEN DAYS TO GET BACK !!!
Thank you for letting us know about this! Our sincerest apologies for any inconvenience we may have caused! Rest assured that we have no intention to cause you such inconvenience and we are very sorry this happened. Please do note that our system does not have the capability to further charge any cancelled account and our investigations do show that the charge you mentioned was under a different email/account. We promise to make things right for you and we'll do our best to resolve your concerns immediately. Our account managers are now monitoring your case and will be working with you to make things better. We appreciate your kind understanding and extended patience! -John
they helped the best they could with the supplier. supplier did have some photos of the product, but didn't have photos of the product functionalities. Prinz helped me with what he could at the moment. thanks for helping and giving me more insight of how things works.
We’re pleased that Prinz was able to provide you with exceptional service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
prices are a little high to purchase which means harder to sell to customers, there is not a lot of choices, unless you have the higher priced plan which can be difficult for people just starting out
They are speedy in communicating with you. Easily to navigate or integrate products to your website. very quality product
Appreciate the feedback! We make sure to be fast when it comes to communicating with you because we don't want to waste any of your precious time and we only make sure to provide you with an awesome experience! Thank you for choosing Spocket!
Super easy to set it all up and have it linked to my store. Only complaint is there's not a huge variety, but when I do find a product it's usually a super nice find.
Thanks for sharing your experience with us. We'd love to hear more about what products you're looking for. Someone will be in touch soon so we can get this addressed for you as soon as possible!
For someone like me who is new to things, this app has made things quite simple. I will give it a 4 star but will likely be back to promote it to a 5, I just need more time to see what may or may not come up.
Hi there! Thanks for your kind words. We are glad you like your experience. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin
great and very easy to navigate on the site. I am new to this business but i find it very easy to understand
Thank you for taking the time to tell us about your Spocket experience. We're focusing on supplier sourcing and hope to add more products from various niches in the future. We look forward to assisting you again soon. - Erwin
well at first i didnt realize i had to link shopify with it. i thought shopify did it automatically but now that is taken care of seems pretty user friendly
so i can recommend
Thanks for the wonderful feedback! We are so glad you find the app easy to use and very user-friendly. If you should need anything, please do not hesitate to reach out again. Thank you for your trust! - Erwin