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The first thing i've test is the customer support. I've tried to add a certain product into my shopify site to no avail. Hence, contacted the customer support and it got back to me fast and that is important for us. Although, i expected the responds to be within 8 to 12 hours. Well done!!
We appreciate your feedback! Good customer service means helping customers efficiently, in a timely and friendly manner. It's essential to be able to handle issues for customers and to do your best to ensure they are satisfied. Providing good service is one of the most important things that can differentiate your business from its competitors.
I love this app! I can find almost any product I need! One thing I would add is a feature to manually re-sync your store's collections without having to contact support. Not that there's any problem with contacting support. They're super helpful and get my store's collections re-synced fast! Just a nice a convenient way of doing that.
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us as well as your feedback regarding a feature to add! We agree, that it is a truly great feature to have on our app and we'll definitely consider having it added soon! - Erwin
Great platform wonderful organic and, brand name products . I will recommend this to anyone who is new to SHOPIFY very easy to navigate and understand .
Awesome! Thanks for letting us know that Spocket helped you start your business.
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
love it very helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thanks for the feedback! Our 24/7 customer support is always ready to help and answer your questions. Don't hesitate to reach back to us anytime!- AJ
I used this app to help me Improve my store. I really like how it does. It would be nice if it did better.
Thanks for using Spocket to improve your store! We're glad you liked it. We are certainly working hard to make Spocket even better. You can look forward to it! Thank you!
I reached out with a question and support got back to me right away! Abby was very helpful and also very kind.
Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Abby is always going above and beyond. We’ll be sure to share your praises with them! If you have any questions or concerns feel free to contact us. - Erwin
I really like this application. Customer services are awesome. They will help you with anything, just discuss it with them.
We appreciate for taking the time to leave us a review! We hope to see you around Spocket more. Just send a message and we will rush in to help.
snel makkelijk en goed
Hallo All4you! Bedankt voor je feedback. We zijn blij dat je Spocket snel en gemakkelijk vindt. Laten we samen blijven groeien. Neem gerust 24/7 contact met ons op via ons chatkanaal of stuur ons een e-mail op support@spocket.co - Abby
The app helps me find good quality products in the usa market. It works smoothly and quickly. It has very good quality products
Great! Your feedback is very much appreciated. We'll make sure to keep up the smooth and quick service for you. Thank you!
Vesh was super informative and helpful! sorting out my questions with easy and was very quick! 10/10
Awesome! Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that Vash's assistance has made such a difference and has finally solved your problem. - Erwin