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Only started using Spocket recently, but have had a great experience so far. I like the ease of importing Products into my Store, and the Scrapper tool for Ali Express. Planning to also use the Image search functionality, because I think that is definitely a great tool in my opinion. Had an issue with one of my orders, and worked with Prinz from Spocket Team, he did great in explaining the issue, and also answered my other questions which really helped me. Prinz went above and beyond to provide a top notch support! Product selection is also pretty good, and prices are still decent. App is pretty easy to navigate compared to some other apps. Overall pretty satisfied with this app so far, and really happy with their Support Team.
Hello Tryve! Thank you so much for your amazing feedback! We are so glad to hear that you are happy! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Au o conversație personalizata.Foarte prompti in a raspunde.Am colaborat foarte bine cu John!
Hi EvaCreativeBoutique!
Vă mulțumesc foarte mult pentru feedback-ul uimitor! Ne bucurăm să auzim că sunteți mulțumit de asistența oferită de Leah. Spocket este foarte fericit să vă ajute și să vă ofere toată asistența de care aveți nevoie și se pare că am reușit. Nu ezitați să ne contactați 24/7 prin canalul nostru de chat sau ne puteți trimite un e-mail la support@spocket.co - Abby
Most used dropshipping app so far so good
Hi ShopGo!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Spencer did a fantastic job helping me with the specific issues I had! Big thanks!
Hello Pink Earth Treasures! Wonderful! Thanks for your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Spencer, who we know will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
good
Hi there!
Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
NICE PRODUCTS
Hi there!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Very good
Thank you for your kind feedback! We're always looking for ways to improve, and your input helps us do just that. - Erwin
Research Stage- Alleighna was amazing! She offered to compile a list of suppliers that would meet my needs. She was SPOT on! It was obvious that she listened to my concerns and needs. I received a list of suppliers that matched the quality and style I was looking for. Some actually exceeded my expectations. I love the 24/7 chat and quick response time. I appreciate the customized responses rather than generic scripts. It made me feel heard and important. I hope the service continues to wow me. UPDATE: Spocket's support has been awesome! I've worked with several reps, but mostly Alleighna. Alleighna's follow up and follow through is top notch. What I appreciate most about her support is that she takes the time to understand what I truly need and addresses it. I was in the process of doing a complete over-haul of my store, which could've been scary and stressful, but Spocket/Alleighna came through every time. Thank you!
Ria did a great answering my questions. Thank you.
Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Alleighna is always going above and beyond. We’ll be sure to share your praises with her, she will be very happy! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Spocket's service is A++ !!! They even vet every supplier to ensure they don't infringe on copyright/trademark that is pretty important when you dropship Brands - trust me as I ran into this issue. Ria is outstanding and even provided me with the documentation to prove it!
Hi Ozthentic! Thank you for your great review. At Spocket, we work hard to offer high-quality service to every drop shipper. We made sure to share this feedback with Ria to give her the recognition that she deserves. Rest assured that we will continue to strive for excellence. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Spocket has the best customer service, Spencer was amazing he got my questions answered in a quick, professional, friendly manner. I would 100% want him to work for my company. There was no confusion or miscommunication at all and I got all of the information I needed and more within 2 minutes. Thank you Spocket and thank you, Spencer. I really appreciate good customer service.
Hello High End Luxe Fashion! Thank you for your feedback! We are very happy to hear that Spencer was able to help you with your queries professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby