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Great source to have as a new e-commerce seller. They make things easier and encourage you to succeed. I love the site
We do want all our customers to succeed because we believe that your success is also our success which is why we always do our best to provide you with excellent service! Appreciate you being with us. Thank you for loving Spocket!
I've recently started using Spocket on top of the other dropshipping app I have. It's not too bad; still getting used to it so not fully sure yet.
I am a new store looking for reliable drop shippers. First order never arrived could not get help from customer service. Could not get the product or refund from this company. The only email I got was rude and said they sent me an email, which was never received.
We appreciate your feedback, as it helps us make necessary improvements. Your satisfaction is important to us, and we hope to have the opportunity to make things right. - Eleanor
Really easy to use and lots of great products to choose from! Highly recommend this for shops of any size.
i had a few shipping questions and Spencer took me through it step by step helped me with a few other questions i had as well and the app itself is easy to use and makes it easy to use
Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Spencer hears about your feedback. It will make his day! - Irene
Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!
Thank you for the feedback! We appreciate the effort and we're glad you are having a great experience so far. Thank you for using Spocket!
Be careful if using trying this app, I used the trial in Shopify and didn't like the app, however 3 month later I found out they were charging me 49.99 / month even though my account was showing not subscribed. I called them but they didn't want to assist and rejected the refund. The customer service said it was probably a glitch.
Luckily I managed to charge back the transactions.
BE AWARE and check your bills.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away.
Easy to search, adjust and customize product info, well-written descriptions, and easy to import to store.
We do take pride in our user-friendly interface, and it's great to know that you're getting to enjoy this feature. Thanks for the review and all the best!
Videos were very helpful for getting started thank you
i love this app the processing times for orders are low, its really cool i recommand this app thanks Spocket!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you love Spocket. We hope to assist you again soon. - Erwin