レビュー (6,574)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の10%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2023年8月15日

rating for the free gift hahahahahhahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha

La Eudora
オランダ
アプリの使用期間:9日
Spocketが返信しました 2023年8月16日

Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Please reach out to us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail - Abigail

2020年2月15日

I do not recommend this app. I removed it from my shopify store but they are still charging me. I could not find any button in the dashboard to cancel my subscription. Still searching to figure out how I can stop them from charging me every month.

skubry
オランダ
アプリの使用期間:7日
Spocketが返信しました 2020年5月24日

Sorry to hear about the trouble you were having with your account. You should be able to find the downgrade/cancel button in your account billing settings. We would be happy to help you out with your account and process fix anything that is not right. Please do reach out to us at support@spocket.co and we'll gladly sort things out for you!

2018年11月9日

they said unlimited products import, but actually is only 10000.
Just wasting time and money.
We do not recommend this app.

KeeboShop
アメリカ合衆国
アプリの使用期間:7日
Spocketが返信しました 2024年9月11日

I’m sorry to hear about your dissatisfaction with our app. We’re reviewing our pricing and support options to better meet our users' needs. Your feedback is important, and we will work to improve our service. - Eleanor

2020年4月23日

Its a great app till you are trying to import Items to your store and then it wants you to subscribe to a higher premium every month, I originally just got the cheapest plan but the I tried to import more items into my store and it took me directly to the pick a plan, more like pick a more expensive plan. When I already had a plan and thought I was okay.

northstorm.shop
アメリカ合衆国
アプリの使用期間:7日
Spocketが返信しました 2020年4月27日

our review is very concerning to us. We would appreciate it if you would contact our customer care team via live chat or send us an email to support@spocket.co to speak with a customer care representative about your recent experience.

編集日:2019年6月22日

Since I wrote my initial 1 star review, I have received several calls from Andi who asserts that the team is diligently working to resolve the cited issues. she seems to really care about the app's performance. Based on these conversations I am adding 2 stars and removing my initial review to give the team an opportunity to rectify the matters I cited.

JOY TreaZures
アメリカ合衆国
アプリの使用期間:8日
Spocketが返信しました 2019年6月20日

Thanks for the feedback and suggestions - we really do appreciate them! We are making some changes in the app and hopefully, this will answer some of the concerns raised. Regarding the trial period, we would be more than happy to accommodate the request. We will be in touch with you soon!

編集日:2020年11月13日

I'm willing to try this app in the near future, I just couldn't find any product of my interest, they have good understanding customer service.

TrendyJunior
アメリカ合衆国
アプリの使用期間:5日
Spocketが返信しました 2020年11月14日

Thank you for giving us a chance! We're always here to provide you with all the information you need and give you the excellent service you deserve. We're looking forward to working with you in the future! Thanks!

2020年4月23日

I tried it. The first thing I did was to test order from 3 suppliers who claimed to have U.S. to U.S. shipping. That is the #1 reason I wanted to PAY for this app. Well, the U.S. to U.S. shipping claims are complete B.S. Takes forever for shipping. Still have not received ANY of my orders. So, they may be "shipping from the U.S." but that would only be after they order your product from China. Don't waste your time with this APP if you expect it to provide you faster delivery in the U.S. It DOES NOT deliver in that regard.

FusionTechXL.com
アメリカ合衆国
アプリの使用期間:7日
Spocketが返信しました 2020年5月19日

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with Spocket and even more sorry to disappoint a customer. We would like to get in touch with you and help you find the right supplier that would work for your store's needs. Can we give a call? or chat with us and we'll make sure all your inquiries are addressed. We'll be looking forward to discuss this with you.

2019年4月30日

SPOCKET USERS BEWARE - HIDDEN COST ISSUE

I am not sure what's everyone else thinking but I just found out there is a "hidden cost" in this app. No one need to pay the hidden cost.

For Example:

Let's say your customer JOHN buy a shirt "A" cost at $20, the shipping would be around $6.99 & maybe another $2 for each extra shirt. So your cost already at $28.99 for the shirt.

JOHN then buy different shirt "B" cost at $10, the shipping for this shirt "B" is at $3.99, your cost is already at $13.99

The messed up part is the shipping cost would be $6.99 + $3.99 (they charge per item) SHIPPING TO THE SAME ADDRESS

Other app only charge you flat fee for shipping or depending on the qty, they don't charge you shipping PER item and then the HANDLING cost for additional item to SAME CUSTOMER TO SAME ADDRESS

I hope you see this break down and beware of the hidden cost. Your margin would be crazy low and you dont want to mark up so high because your customers can do a single Google search and find it way cheaper elsewhere.

Have fun

SophieClothing.com
アメリカ合衆国
アプリの使用期間:7日
Spocketが返信しました 2019年5月14日

Thanks so much for sharing your thoughts with us! We're sorry if you felt that the shipping fees were a hidden cost. Please know that Spocket does not take commissions or generate any revenue from it. Please also know each product listing on Spocket clearly shows the shipping rates set by the supplier themselves whether it's shipping to US, Europe or Asia.

Furthermore, when users process orders, they are shown the break down before allowing them to purchase a sample product or before they process an order for their customers. So we have always been transparent as to what comes with the cost of processing orders on our platform.

2019年1月21日

This app is a scam. They try to charge you after uninstalling the app. Shoplift need to do their due diligence before allowing this company on their app store.

fishlense
アメリカ合衆国
アプリの使用期間:7日
Spocketが返信しました 2024年9月11日

I’m genuinely sorry to hear about your negative experience with our app. We strive to provide a seamless and valuable service, and it’s concerning to hear that we did not meet your expectations. I appreciate you taking the time to share your feedback. - Eleanor

2022年12月17日

It hellps allot with dropshiping, finding products and adding then on my stor is never been easeyer

MataBatFarm
スロベニア
アプリの使用期間:8日
Spocketが返信しました 2022年12月20日

Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Erwin