総合評価
4.7
評価レベルごとの件数
  • 評価の82%は5つ星です
  • 評価の10%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2023年7月12日

The app is unfortunately not great. Several issues occur at every step, from importing products to simply browsing their product library or paying for the orders: cache needs to be cleaned endless numbers of times, product library crashes often, only credit cards are accepted (not debit) and this is not said anywhere until you discover it at the checkout for the first order. Assistance takes days to solve the easiest issues, apart from the amazing Prinz who is always super quick and effective. Thank you Prinz!

Ninja Toddler
イタリア
アプリの使用期間:3ヶ月
Spocketが返信しました 2023年7月14日

Thank you for your feedback! We’re pleased that Prinz was able to provide you with exceptional service. We are also very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

2023年7月11日

Having problem import items from Aliexpress. Pushing to upgrade plan for "better one". Common, let me try and I'll make some decision.

Gene's store
アメリカ合衆国
アプリの使用期間:9ヶ月
Spocketが返信しました 2023年7月14日

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail

編集日:2023年5月16日

Good so far, I don't have much experience with this yet but Spocket has definitely made it easier to learn and start this e-commerce process.

Roome Collective
カナダ
アプリの使用期間:3ヶ月
Spocketが返信しました 2023年5月16日

We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

2023年7月8日

Fast shipping good quality but oftentimes the more preferable products are locked behind the premium badge and it's limitations depending on your program other then that it's pretty solid choice for supplying your store

Celestial Fashion
ギリシャ
アプリの使用期間:11ヶ月
Spocketが返信しました 2023年7月8日

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail

2023年5月14日

This app is okay. Doesn't really make Drop Shipping easier then any other website. The App was hard to download and shuts down a lot.

WITTYSPHERE
アメリカ合衆国
アプリの使用期間:約2ヶ月
Spocketが返信しました 2023年5月14日

Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more.Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

2023年8月14日

I like spocket but the suppliers don't respond to you also the cost is not efficient when your just starting off or out

Rich Dynamics Fasionz
アメリカ合衆国
アプリの使用期間:3ヶ月
Spocketが返信しました 2023年8月16日

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

2023年5月16日

Still new/ Too early to rate fairly but the prompt to respond to this survey would not go away. Not a fan so far.

Dazzling Diva Beauty
アメリカ合衆国
アプリの使用期間:10ヶ月
Spocketが返信しました 2023年5月20日

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail

2023年10月11日

I'm going to give updates but good so far...

My Store
アメリカ合衆国
アプリの使用期間:15日
Spocketが返信しました 2023年10月14日

We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby

2023年10月7日

One of the best apps to use for dropshipping. Everything is so easy to use on this app, from the suppliers, to quality products, to quality photos. If your just starting out with dropshipping, I recommend you use this app as it can transform your store by a mile.

Furry Friends Haven
アメリカ合衆国
アプリの使用期間:2日
Spocketが返信しました 2023年10月8日

Hello Furry Friends Haven! We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abigail

2023年10月5日

Turkish language support needs to be added

Methien
イギリス
アプリの使用期間:4日
Spocketが返信しました 2023年10月7日

Hi Methien! Deneyiminizi duyduğumuza çok üzüldük ama paylaştığınız için teşekkür ederiz! Bu, neyi geliştirebileceğimizi bilmemize yardımcı olur ve bu endişeleri çözmek için uygun önlemlerin alınacağından emin olabilirsiniz. Biz çözüm odaklı bir şirketiz ve bunu sizin için çözmek isteriz. Lütfen istediğiniz zaman support@spocket.co adresinden bize ulaşmaktan çekinmeyin. Bize bir şans verdiğiniz için teşekkür ederiz ve size en iyisini dileriz! - Abigail