レビュー (6,822)

総合評価
4.7
評価レベルごとの件数
  • 評価の84%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年12月25日

I am extremely dissatisfied with my experience with Spocket. After one year of using their service and paying $948 for an annual subscription (12/2023 to 12/2024), I only managed to sell 3 products, as all other orders were either canceled or undeliverable.

Throughout the entire period, there were frequent synchronization issues that caused numerous problems. Despite these recurring issues, I ...

verysuperb
ドイツ
アプリの使用期間:約2年
Spocketが返信しました 2024年12月26日

Thank you for taking the time to share your detailed feedback. We sincerely apologize for the challenges you've encountered during your time with Spocket. We understand your ...

2024年12月5日

Can`t recommend! The worst platform I have used ever and I have tried them all!

There is not even one thing working properly. Order fulfillment is a big disaster and the fees for shipping and transaction are so high that I have to increase the price so high that the customers wont buy. So I am spending on ads and on this platform a whooping 100 Bucks and I am not really sure for what here!!!!

...

Pearlsey
ドイツ
アプリの使用期間:7ヶ月
2024年11月23日

Terrible app, terrible services and products.
I switched to another app, they continue to charge me the monthly cost, because there is no DELETE PLAN button in the account and despite the reminders and the uninstallation of the app, they ignore every request.
I will take legal action.

Eder Boutique
イタリア
アプリの使用期間:約2ヶ月
2025年1月3日

Meget useriøs app. Umulig å avbryte medlemskap!

Odea Design
ノルウェー
アプリの使用期間:1日
Spocketが返信しました 2025年1月6日

Takk for at du deler din tilbakemelding. Vi beklager opplevelsen din. Vi streber etter å gjøre prosessen så smidig som mulig, og vi hjelper deg gjerne med å løse eventuelle ...

編集日:2024年11月28日

It's easy to use, but the data shared about the products is lacking for online sales.

For instance, the EAN codes are lacking, and affiliates and SEO/Google Shopping platforms block these products for publication as they are not seen as 'authentic'.

Additionally, the quality of supply is quite poor. They only have small brands, without EAN codes. We don't know if products are tested, so it's ...

Arkive
オランダ
アプリの使用期間:13日
Spocketが返信しました 2024年11月28日

Thank you for the great feedback! We're so happy to hear that you found Spocket easy to use. Our goal is to provide a smooth and efficient experience for our users, and it’s ...

2024年11月4日

Prices are very high and no way to contact Spocket. Vendors doesn't ship product on time.

Home Goods Galaxy
アメリカ合衆国
アプリの使用期間:約2ヶ月
Spocketが返信しました 2024年11月6日

Thank you for sharing your feedback. We’re really sorry to hear about your experience with pricing and shipping delays, and we truly understand how frustrating that can be. ...

2024年10月31日

Bad customer service.
If you forgot cancel a free trail, they would only refund 20% even if it's only minutes past the free trial.

Toyment
アメリカ合衆国
アプリの使用期間:3ヶ月
Spocketが返信しました 2024年11月1日

I’m sorry to hear about your experience. We strive to provide excellent customer service, and I appreciate your feedback. I understand your frustration regarding the refund ...

2024年10月17日

The customer service is unsatisfactory. Several suppliers fail to respond to inquiries or address issues adequately. Obtaining a direct response seems impossible, as interactions with the company often feel like an endless loop. Considering the amount I paid for the service, the experience has been very disappointing. It took more than 20 days for a supplier to dispatch an item to my customer, ...

KRE Prime
アメリカ合衆国
アプリの使用期間:1年以上
Spocketが返信しました 2024年10月18日

Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you’ve faced. We take customer service very seriously, and your feedback helps us ...

2024年11月7日

Honestly? I'm not satisfied AT ALL for several reasons.

1) Products are overprice
2) Search engine is broken, if you're gonna look up for an item most likely you will never find of what you're looking for.
3) Monthly subscription is too high comparing other drop shipping apps.
4) You have to be lucky to find a good quality product.
5) A lot of suppliers are using similar products.
6) They don't ...

Blissful Store
イギリス
アプリの使用期間:25日
Spocketが返信しました 2024年11月8日

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our app didn’t meet your expectations. We take your concerns ...

2024年11月16日

Spocket website becomes unresponsive frequently.
Return policy does not transfer to shopify automatically, it is lot of work to move return policy for each product and not easy to maintain.
Prices are too high for the product quality, branded items are cheaper than items avialable in spocket.
Google ad comapin reject manyh product for advertising becuase issues with product images and product ...

techtidbits
アメリカ合衆国
アプリの使用期間:8日