Recensies (5.412)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 82% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
8 november 2023

great App for dropping

Treasures & Things
Australië
5 dagen gebruiken de app
Spocket heeft geantwoord 9 november 2023

Hello Treasures & Things! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you found our product to be useful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

13 januari 2024

Super

TayExklusive
Duitsland
2 minuten gebruiken de app
Spocket heeft geantwoord 15 januari 2024

Hi TayExklusive! Thank you for the kind words! We’re so happy you loved your experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

12 september 2023

Great.

Daury’s store
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Spocket heeft geantwoord 16 september 2023

Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

22 augustus 2023

It says there is a free plan available, but whenever I tried to add an item to my import list, it kept trying to make select a plan to upgrade to. A free plan doesn't count as a free plan if all I can do is look at the products and cannot actually order them without upgrading. False advertising.

Red Pawn Shop
Verenigde Staten
13 minuten gebruiken de app
Spocket heeft geantwoord 26 augustus 2023

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime so we can share with different promotional plans that we do offer. Thank you for giving us a chance and we wish you all the best! - Abigail

20 september 2023

Great

Drop Zone
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Spocket heeft geantwoord 22 september 2023

Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

8 november 2023

yes

Beauty & Extra
Frankrijk
8 maanden gebruiken de app
Spocket heeft geantwoord 12 november 2023

Hello Beauty & Extra! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

1 november 2023

Top!

MINDLIFEby.K
Duitsland
10 maanden gebruiken de app
Spocket heeft geantwoord 4 november 2023

Hello MINDLIFEby.K! We’re so grateful that you took the time to share your feedback with us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

24 juli 2023

Smidigt och enkelt, jag rekommenderar er att använda spocket när ni skall sälja krimskrams online, hej då

Rungrottan
Zweden
4 maanden gebruiken de app
Spocket heeft geantwoord 26 juli 2023

Tack för din fantastiska Vi är så tacksamma för att du tog dig tid att dela din feedback med oss. Det är vårt nöje att ge dig den bästa servicen du kan använda för dropshipping. Kontakta oss gärna 24/7 via vår chattkanal eller så kan du skicka ett e-postmeddelande till support@spocket.co - Abigail

26 oktober 2023

top top top best ever 2023

NOR Store
Roemenië
3 dagen gebruiken de app
Spocket heeft geantwoord 28 oktober 2023

Hello NOR Store! We are glad that Spocket has exceeded your expectations! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

24 juni 2023

If I could leave zero stars, I would. Spocket is an emblem of the worst practices a business can adopt, hiding behind flashy marketing and dubious 5 star reviews, while they stealthily rob unsuspecting customers.

Promising a vast array of "quality" products, they deliver nothing but disappointment. The product selection is severely lacking in both quantity and quality, making their service utterly futile.

Their reckless disregard for customer data is horrifying. After deleting their app within the 7-day trial period, I was shocked to discover Spocket had retained my payment information unlawfully and charged me an outrageous $140 CAD. A clear violation of trust and basic customer rights, as well as Shopify's policies.

Their customer service is an affront to the term itself. Instead of aiding their patrons, they take pleasure in shrugging off valid refund requests, showing a shocking lack of empathy and blatant disregard for their customers.

Not only did this experience steal my hard-earned money, but it also robbed me of valuable time. Two full days spent wrangling with Shopify, the BBB, Spocket, and PayPal in a desperate bid to recover my funds.

This company made me feel inconsequential and exploited, a mere number in their list of victims. I was treated not as a customer, but as an easy mark.

Do your due diligence before considering Spocket. Take a moment to check their BBB profile (https://www.bbb.org/ca/bc/vancouver/profile/drop-shipper-mailing-services/spocket-inc-0037-2401868) to see the real, unfiltered experiences of users like myself.

I am actively campaigning to have this company removed from Shopify's store. Until that time, I implore my fellow entrepreneurs: avoid Spocket at all costs.

House of Glass
Canada
9 minuten gebruiken de app
Spocket heeft geantwoord 25 juni 2023

We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail