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Spocket is so easy to use! Thank you for the help getting me started on my first journey into ecommerce.
Awesome! We're happy to be of help! We wish you the best and we're looking forward to joining you throughout your journey! Thank you for choosing Spocket!
It's honestly not worth the price in my opinion. Falsely advertised shipping times. There is no way to directly contact distributors. You will actually notice there are many dropshippers already on this platform selling products at ridiculous prices compared to market. Many of the distributors do not update their inventory correctly, or update order status at all. I would be left not having the status of the package for WEEKS until I contacted customer support. As you begin adding products to your store, beware that many of them will randomly go out of stock. Management needs a much better process in place to vet these suppliers. This app should absolutely not be anywhere close to $50 a month. UPDATE: *After leaving this review, Spocket reached out to me and requested I do a 3 month free trial to see if my experience changed. I did not use Spocket services during this time and they refused to issue a refund. Says alot about a company willing to sour an experience over $49.
Thank you for sharing your experience and opinion! We greatly appreciate it as it helps us know what needs to be done to avoid such circumstances. Please know that it is absolutely unacceptable for suppliers on board with us not to provide reasonable prices and a tracking number for every order they receive thru our platform. It is a requirement for them to stay on board with Spocket and we'll surely take the appropriate actions to rectify this. We do promise that if an order takes more than the advertised processing time + shipping time, that order should be valid for a refund but please note that only business days can be counted. We checked on the 10 orders you have on your account and it seems like you have received a refund for those orders that was requested to be refunded. If this is not the case, or if there was anything we missed, we would be more than happy to further assist you with it. We will have one of our account managers reach out to you directly to help however we can. Rest assured that we will do our best to make things better for you! Thank you for your kind understanding and patience!
Great Format Display & Great Contrast between the product & services offered, made it an easy decision for me! Just about to start using Spocket I'll be back with my story.
Thank you for sharing your feedback! We aim to provide you with the best service you deserve. We're looking forward to helping you with your success!
DO NOT TRUST THIS APP - I downgraded and paused the plan permanently. However, this App recovered the subscription under the table without my permission and charged me for two more months until I found the problem from my statement, they did not confess and said they don't have a Refund-Policy. I wrote an email to argue but they directly ignored my message until now. I am so disappointed with this APP, NEVER EVER USE IT AGAIN!
Hi MHomeWare! Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service. One of our account managers will reach out to you directly to help with any issues that you may have. Otherwise, please chat with us or email us at support@spocket.co so we can look into this matter immediately.
I'm just getting started and this has been a great help in getting my store off the ground. I would highly recommend it for any drop shippers.
The quality of products on the app is amazing and the support that you receive is second to none! Highly recommend using!
Second to none indeed! Our support team is world class and they provide the best possible service that they can give. Thank you very much for the high recommendation!
I use this app for my store. It's fast and easy. I recommend it to anyone. I am pleased. I recommend it
Thanks for recommending us! We want you to know that we're pleased to have you onboard. We're also glad to know that the app is easy to navigate for you. Please do reach out if you need any help with anything!
it is very good source for product and it is very easy o use and i really like his app as i is very simple and can import lots of product
Customer service - Outstanding! Fast, efficient, knowledgeable and incredibly friendly & patient! App is very easy to use and integrated nicely into my store. Have been using for a few weeks now and I love everything about it!!
Our customer support team is no doubt top of the line indeed! We're glad to know that we have met your expectations with our app. Rest assured we will continue to do our best to support you on your way to success! Thank you!
다양한 국가에서 제품을 공급받을 수 있으며 상세 화면 역시 나름 괜찮다. 그리고 아주 쉽게 쇼피파이에 상품을 등록할 수 있다. 사용 요금은 다른 플랫폼과 비슷한 수준이다. 스포켓으로 위탁배송을 입문한다.
사랑스러운! Spocket은 직송 비즈니스의 초보자에게 가장 권장되므로 누구나 쉽게 만들 수 있습니다. 저희 고객 지원팀은 연중무휴 24시간 운영되므로 언제든지 문의해 주세요! - 아이린