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Spocket has been a great addition to my store allowing to broaden our product offerings.
Thank you for the wonderful review! We’re thrilled to hear that Spocket has helped you expand your product offerings and add value to your store. If you need any support or have questions as you continue to grow, we’re always here to help! - Eleanor 😊
easy to use also you can find everything you want
Thank you for your feedback! We’re delighted to hear that you find our platform easy to use and that you can easily find everything you need. If you have any suggestions or need further assistance, feel free to reach out. We’re here to help! - Eleanor
I'm relatively new using Spocket but I must say, their platform is fantastic for finding high-quality products for my store. Recently, I encountered a small anomaly with onboarding, causing some delays. I reached out to their customer service team, and I was genuinely impressed by how quickly they jumped into action.
The team was not only professional and courteous but also highly efficient in correcting the issue. They kept me informed throughout the entire process, making sure I had all the details I needed. Within a short time, everything was resolved, and I was able to proceed with no further delays.
It's rare to find such responsive customer service nowadays, and Spocket’s team truly exceeded my expectations. I’m confident knowing that if anything arises, they’ve got my back. Highly recommend the app for both its product offerings and top-tier customer support!
Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you’ve faced with our tech and customer service. Your frustration is completely understandable, especially as a small business trying to get started. We are committed to improving our support processes, and your feedback is invaluable.
I encourage you to reach out directly to our support team at support@spocket.co, and we will prioritize your case to help resolve the issues with your account and explore your cancellation request. Thank you for your patience, and we hope to make this right for you.
I love the Diversity of products and quality
Thank you so much for your kind words! We're thrilled to hear that you love the diversity and quality of our products. We’re always working to offer a wide range of high-quality items, and it’s great to know you’re enjoying the selection. If you need anything else, feel free to reach out! - Eleanor
It’s very helpful app for dropshipping. Easy to work with. It could have little bit more products availability but for beginners I guess it’s fine:)
Thank you for your valuable feedback! We’re glad to hear that you find the app helpful and easy to work with. We appreciate your suggestion about product availability and will take it into consideration as we continue to improve. If you have any other thoughts or need assistance, don’t hesitate to reach out! - Eleanor
Great app to use for drop shipping
Thank you for the fantastic review! We're so happy to hear that the app is working well for your dropshipping needs. We’re committed to making the process as smooth and efficient as possible. If you ever have any questions or need support, we're always here to help!Happy dropshipping!- Eleanor 😊
I love the convenience of this website. They are are easy and fast to use for someone like me who cannot build a website.
Thank you so much for your kind words! We’re thrilled to hear that you find our website convenient and easy to use. Our goal is to make web building accessible for everyone, regardless of technical skills. If you ever need assistance or have any questions, feel free to reach out. Happy Dropshipping! - Eleanor
Bad customer service.
If you forgot cancel a free trail, they would only refund 20% even if it's only minutes past the free trial.
I’m sorry to hear about your experience. We strive to provide excellent customer service, and I appreciate your feedback. I understand your frustration regarding the refund policy. Please reach out to us directly so we can look into this further and see how we can assist you better. Please send us an email or chat with us at support@spocket.co
Your satisfaction is important to us, and we want to make things right.
Thank you for bringing this to our attention. - Eleanor
Very easy to use and great selection of items!
Thank you for your kind words! We're so glad to hear that you find the platform easy to use and enjoy the great selection of items. If you need any assistance, feel free to reach out—we're here to help!Happy dropshipping!- Eleanor 😊
It is easy to run and have 24/7 support
Thank you for your feedback! We're glad to hear you find our platform easy to run and appreciate our 24/7 support. We're here to help you anytime you need assistance. Your success is important to us! - Eleanor